Billed yearly until cancelled. (You may cancel your subscription at any time.)
Note: “All Access” passes are non-refundable.

= Frequently Asked Questions =

• [WPPizza] All Access Pass

  Unlike all other WPPizza extensions and gateways “[WPPizza] All Access Pass” licences are subscription-based and will automatically renew every year – for a maximum of 10 years – unless you cancel your subscription.

  You can cancel your subscription at any time from your account page.

  If you continue your subscription, the renewal price will be the same as it was when you orginally subscribed, even if the prices have since been revised.

  If you decide to cancel, you may still use the extension but you will not receive updates or support once the licence key expires. If you subsequently decide to buy a new subscription, the price applicable at time of purchase of this new subscription will apply.

• Why is there a “[WPPizza] All Access Pass (10 years)”

  I have been made aware that some countries currently (as of writing this) may offer so called “Digitalisation” or similarly named subsidies of up to 90%. Purchasing a 10 year pass now, might allow you to claim this subsidy against all of the expense you would otherwise incur over 10 years if you were to purchase the regular “All Access Pass (One year)” instead.

  However, you must ensure you consult with your lawyer or your accountant as to whether you would be able to claim this subsidy. I cannot advise you as to whether or not you will be able to claim this subsidy if you purchase the WPPizza “All Access Pass” (or any WPPizza extensions and/or gateways for that matter). No refunds are given for any WPPizza “All Access” Passes. Please also see the T&C’s

  If these kind of subsidies are not offered in your country the regular subscription based “[WPPizza] Access Pass” is most likely going to be more suitable for you as the cost would be the same, but spread evenly over 10 years, but the ultimate decision as to what would be a suitable purchase in your circumstances is up to you of course.

• Refunds of “All Access” passes

  Please note: No refunds are granted on any “All Access” Passes. Please see T&C’s for full licencing details and refund policies.

• Can I purchase individual WPPizza extensions or gateways ?

  Of course. If the “All Access” pass does not fit your needs, simply purchase the individual extension or gateway that is right for your business. See the extensions and gateways catalogue.

• Do I have to pay extra for support ?

  WPPizza support is free for all users. You can open a support ticket at wordpress.org or in the wp-pizza.com forum, send a support request using the contact form or simply email your question to dev[at]wp-pizza.com.
  Furthermore, extensive documentation can also be found at https://docs.wp-pizza.com/ and you can of course browse the forums for answers to questions others may have had in the past.

  However, individual extension and/or gateway support requires a valid extension/gateway licence key. Licence keys are issued at the time of purchase.

• What are the licence keys used for ?

  Licence keys simply connect your site to wp-pizza.com, to allow you to receive automatic updates if your licence key is active.

  Furthermore, extension and gateway support is only provided to valid licence key holders.

• Do licence keys restrict extension and gateway functionality ?

  No. Your WPPizza extensions and gateways will work as expected whether you have your licence key(s) activated or not.

  You are encouraged to test extensions on your staging site without activating licence keys.

• How many sites can I activate my licence key on ?

  WPPizza extensions and gateways – unless otherwise stated – can be purchased for single site, 2 – 5 sites, or unlimited sites, which determines your licence key activation limit.

  You may deactivate a licence key and move it to another site at any time.

• What happens if I do not renew my licence ?

  With the exception of the standard one-year “All Access Pass – See details above” licence keys will *not* renew automatically. When the expiry date is near you will instead be sent an email reminder that your licence period will come to an end soon.

  You can then decide if you would like to renew your licence key(s) to take advantage of continued support and updates or not. Prices are the price applicable at time of renewal

  If you decide to not renew your licence(s), you may still use the extension but you will not receive updates or support once the licence key expires.

• View full terms and conditions.

  For full terms and conditions, please follow this link