after paypal redirection

Viewing 20 posts - 1 through 20 (of 35 total)
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  • #11934
    bruno
    Participant

      After the order is placed and payment is made, after paypal redirection user is taken to the orders page and in this page there is just

      “error [PP-1102]: Sorry, this order does not exist !”

      #11937
      Olly
      Admin & Mod

        link please as well as paypal and wppizza version
        do you have debug enabled in wordpress ?
        do you have logging enabled in paypal plugin ?
        anything in the logs/ directory debug.log ?

        #11939
        bruno
        Participant

          Link : http://www.ilpastaro.de/shop2
          WPPizza: Version 2.15.0.5
          Gateway: Version 3.0.1
          Wp debug: enabled
          logging Paypal : enabled

          #11944
          Olly
          Admin & Mod

            anything in the paypal logs directory ?

            i cannot see anything particularly wrong in the debug.log that could cause this

            any chance of getting that shop opened again for a few minutes so i can see things ?
            it’s closed ta the moment…failing that, drop me a quick line tomorrow when you are open again.

            #11945
            Olly
            Admin & Mod

              PS: you might want to delete that debug.log . it will get regenerated with new stuff, but you really do not need megabytes of this stuff here.
              i would also suggest – when we are done here – you turn debug off again (unless you like your server being filled with junk)…

              anyway, that’s just by the by

              #11949
              bruno
              Participant

                Hi Olly
                Shop Open
                Debug log delete

                #11950
                Olly
                Admin & Mod

                  thanks, i’ll see what I can find
                  will get back to you in a few minutes

                  #11951
                  Olly
                  Admin & Mod

                    are you sure it says :

                    “error [PP-1102]: Sorry, this order does not exist !”

                    and not either (note the different numbers !)

                    “error [PP-1103]: Sorry, this order does not exist !”
                    or
                    “error [PP-1102]: Sorry, this order has already been processed or does not exist !”

                    your version isn’t really possible

                    if it’s pp-1102 etc etc, is there anything in th epaypal logs/directory ? (assuming you turned on logging in the paypal settings in wppizza->gateways….

                    #11952
                    bruno
                    Participant

                      “error [PP-1102]: Sorry, this order has already been processed or does not exist

                      I sent an email with log paypal

                      #11953
                      Olly
                      Admin & Mod

                        if there are logs in the logs/directory of the paypal plugin, zip em up please and send them to dev[at]wp-pizza.com

                        #11954
                        bruno
                        Participant

                          Ok done

                          #11955
                          Olly
                          Admin & Mod

                            got them. thanks
                            looks all good though

                            can i have admin access again please ? (previous login does not seem to work anymore)

                            #11956
                            Olly
                            Admin & Mod

                              you can post access details here, just make sure you select “set as private reply”

                              #11957
                              bruno
                              Participant

                                Ok send

                                #11958
                                bruno
                                Participant
                                  This reply has been marked as private.
                                  #11959
                                  Olly
                                  Admin & Mod
                                    This reply has been marked as private.
                                    #11960
                                    Olly
                                    Admin & Mod
                                      This reply has been marked as private.
                                      #11961
                                      bruno
                                      Participant
                                        This reply has been marked as private.
                                        #11962
                                        Olly
                                        Admin & Mod
                                          This reply has been marked as private.
                                          #11963
                                          Olly
                                          Admin & Mod

                                            actually, forget that ftp stuff for the moment, i believe i might know where the problem is.
                                            is this a multisite setuo ?

                                          Viewing 20 posts - 1 through 20 (of 35 total)
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