cart error

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  • #10039
    iazomuk
    Participant

      Hi Olly

      i have noticed for last few days i m having issue with cart. after adding 9-15 item cart stops working not allowing to add or remove. anything you can suggest what happen suddenly ? is there any attached on the scripts or any issue?

      #10040
      Olly
      Admin & Mod

        link ?

        #10041
        Olly
        Admin & Mod

          also, turn on debug and check your debug log

          #10042
          iazomuk
          Participant
            This reply has been marked as private.
            #10043
            iazomuk
            Participant

              my developers looked all morning coudnt find any error. all fine. it only happens when u go too fast on the cart if u go slow steady its ok.

              #10044
              Olly
              Admin & Mod
                This reply has been marked as private.
                #10045
                iazomuk
                Participant
                  This reply has been marked as private.
                  #10046
                  Olly
                  Admin & Mod

                    it means that that admin-ajax.php cannot be found. that must be fixed.
                    tun on debug and check the logs

                    (this only seems to happen ocassionaally so i suspect it’s s server performance issue of some sort – your server admin should be able to help / find out what ‘s going on)

                    #10047
                    Olly
                    Admin & Mod
                      This reply has been marked as private.
                      #10048
                      iazomuk
                      Participant

                        thanks. im bit confused. just to confirm you think no issue with codes or scripts its fine.

                        i need to check with my hosting company it possible server issue?

                        #10049
                        iazomuk
                        Participant
                          This reply has been marked as private.
                          #10050
                          Olly
                          Admin & Mod

                            >just to confirm you think no issue with codes or scripts its fine.

                            yes

                            > it possible server issue?
                            my guess would be speed/ram issue (that’s a guess though)

                            #10051
                            Olly
                            Admin & Mod
                              This reply has been marked as private.
                              #10052
                              iazomuk
                              Participant

                                thank you.

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