Checkout not working at all

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Checkout not working at all

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  • 26 February, 2020 at 9:17 pm #46720
    Karanveer Singh
    Participant

      Hello!

      We are facing problems with our complete checkout procedure. Whenever we try to add a product to the main or mini card, the product is not being listed on the cards at all. Normally, when you visit the page the first time, the cart should be empty, but not in our case.. No no! 😀
      Here you will order 4 x “Untitled items”, which can’t be removed.

      WP Debug mode is showing the following errors:
      – Notice: Undefined index: wppizza_hash in /var/www/vhosts/pizzeria-ravenna.de/kanu.pizzeria-ravenna.de/wp-content/plugins/wppizza/classes/markup/pages.php on line 348

      – Notice: Undefined index: can_checkout in /var/www/vhosts/pizzeria-ravenna.de/kanu.pizzeria-ravenna.de/wp-content/plugins/wppizza/classes/markup/maincart.php on line 335

      – Notice: Undefined index: is_pickup in /var/www/vhosts/pizzeria-ravenna.de/kanu.pizzeria-ravenna.de/wp-content/plugins/wppizza/classes/markup/maincart.php on line 336

      – Notice: Undefined index: min_order_required in /var/www/vhosts/pizzeria-ravenna.de/kanu.pizzeria-ravenna.de/wp-content/plugins/wppizza/classes/markup/maincart.php on line 337

      URL: kanu.pizzeria-ravenna.de
      Add-ons: Add ingredients; PayPal Checkout

      I hope you can help me :*

      I’m suffering.. :'(

      26 February, 2020 at 9:18 pm #46726
      Olly
      Admin & Mod

        seems like a session issue
        did you check this here
        https://docs.wp-pizza.com/troubleshooting/?section=cannot-add-more-than-one-item-to-cart

        27 February, 2020 at 3:50 pm #46738
        Karanveer Singh
        Participant

          Thank you for your answer, first of all.

          I changed the session.save_path from “/var/lib/php5” to “/tmp”, which I confirmed by checking the phpinfo().

          Unfortunately, it didn’t help as the error still exists. Do you want to have a look at the phpinfo()?

          27 February, 2020 at 4:02 pm #46739
          Olly
          Admin & Mod

            you should speak to your host what the exact path should be – this can be different on different servers
            /tmp may or may not work – it’s typical for many (afaik) hosts but certainly not all
            it could also be
            /var/lib/php5
            /var/lib/php5/session
            or a number of other things

            you might also want to enable debug like so
            https://docs.wp-pizza.com/troubleshooting/
            and check your debug.log – it might tell you more

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