CUSTOMER ADDRESS NOT PASSED USING PAYPAL REST API

WPPizza – A Restaurant Plugin for WordPress › Support › Add-Ons › Gateways › Paypal Standard › CUSTOMER ADDRESS NOT PASSED USING PAYPAL REST API

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  • 17 April, 2020 at 1:47 pm #47943
    seagrass
    Participant

      Hi Olly,

      I had a post 7 months ago that you helped with:
      https://www.wp-pizza.com/topic/paypal-not-recognising-address-passed-to-it

      My client’s site has since started getting random Paypal IPN errors which are resulting in missed orders.

      So was hoping that by turning on the “Use PaypPal Checkout (REST API)” option instead we might get more success.

      I’ve been through the setup and it is essentially working but I do have a couple of issues which may prevent me from going live with it:

      1) It doesn’t always give the customer the option to use guest checkout (seems to vary by browser and is possibly linked to cookies or issue 2).
      e.g. On Google Chrome on my laptop, I can make an order, pay by Paypal/Credit Card and choose guest checkout.
      But on my Android phone using Chrome and iPhone using Safari, guest checkout doesn’t appear. If this is a Paypal cookie thing then it’s possible it won’t affect customers, but I think it’s to do with identifying the country. Even though UK shows correctly.

      2) The main issue. The customer’s address details are no longer passed through, forcing the them to be re-entered.
      I’m assuming the filter I setup using your help doesn’t get used by this method, and you’re not passing anything other than OrderID and Amount now? Is there any way this info can be passed through to Paypal please?

      Running:
      WPPizza (3.12), Google Cloudprint (4.0.5), Delivery By Postcode (4.0.27), Paypal Gateway (5.1)

      Wasn’t sure where to post this as to be honest because if you think it’s going to be easier to solve the IPN issues I’d go that route. I just felt these were down to Paypal and perhaps beyond our control?

      cheers

      17 April, 2020 at 2:40 pm #47944
      Olly
      Admin & Mod

        >Wasn’t sure where to post this as to be honest
        here is just fine

        >1) It doesn’t always give the customer the option to use guest checkout
        that’s because paypal doesnt always give that option for various reasons
        see here (no need for me to write the same thing)
        https://docs.easydigitaldownloads.com/article/1420-why-doesnt-paypal-guest-checkout-show
        nothing you or i can do here

        >RE 2)
        the REST integration is quite new (wanted to add it first as a basic implementation before going any further)
        also , it is of course quite possibly the case that the delivery address is not the billing address (but of course it also can be )
        i’ll look at either adding a filter again or indeed adding some plugin options to pass email / address etc to paypal (if this is doable in the REST API – it should be, but you never know with paypal… )

        > IPN issues.
        can’t really comment, as i dont know what your issues are

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