Email on status update

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21 June, 2016 at 8:54 pm #19050
nikolaoskaikisis
Participant
Hello, can someone help me please.

I have setup to send a status update but customers don’t receive the message.
On admin i get a notification email sent to nikol……[email protected] status:PROCESSED but message won’t arrive.

I think i have not edit correct the functions from this post https://www.wp-pizza.com/topic/send-email-on-admin-status-update/

Regards
21 June, 2016 at 10:32 pm #19051
Olly
Admin & Mod
you should turn on debug
https://www.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/
and check what’s in there (if anything)

and / or also look at your (mail) servers logfiles
23 June, 2016 at 9:40 am #19092
nikolaoskaikisis
Participant
Hi, i turned on Debug but i have no errors.
In my server logfile also no errors.
I receive a message in backend that message was send to customer on statusupdate, but the message don’t arrive. Please i need to fix this. Every help is appreciated.
23 June, 2016 at 2:17 pm #19102
Olly
Admin & Mod
sorry, but these are just codesnippets for you to use/edit and I know that they work as they are.

If you have issues in your particular setup – mail settings, firewalls, php settings etc etc – or indeed of course just some scripting errors that you may have introduced – you will have to debug this yourself.
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