error when browsing

Viewing 20 posts - 1 through 20 (of 50 total)
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  • #9514
    iazomuk
    Participant

      Hi Olly i am gettting ERROR while browsing before adding the order in cart. please see drop box link
      https://www.dropbox.com/s/2aswe1ohimacjh8/error%20code.JPG?dl=0

      i have checked with my hosting they confirmed there are no issues also no error found on code.

      please can you guide me what i need to clear this error and stop this to popup.

      reading on forum it looks like other users facing same issues 100% confirmed with my developer and hosting company its not issue with the server.

      pls shed some light what i need to do to stop this bugs error.

      #9521
      Olly
      Admin & Mod

        i need a link. a screenshot doesnt help here

        #9522
        iazomuk
        Participant
          This reply has been marked as private.
          #9523
          Olly
          Admin & Mod

            >Error will appear once you clicked few times adding to cart

            i am not getting any error and i added about 50 items to the cart without any issues and on different browsers.
            can’t see any problem…?!

            #9524
            iazomuk
            Participant

              Please click more me and my Devloper we get error without fail on all device

              #9525
              Olly
              Admin & Mod

                i have clicked a couple of hundred times now without ever getting any error (not once).
                seems to me there’s something else going on (maybe in your network/firewall/elsewhere..i have no idea)

                #9526
                Olly
                Admin & Mod

                  you do however seem to have to removed version numbers from some of your scripts.
                  that’s just not a good idea

                  #9528
                  Olly
                  Admin & Mod

                    and you are loading jquery 2x for unknown reasons

                    #9537
                    maherali
                    Participant

                      This is the same error I get on my website Olly but I thought we agreed it was maybe the host? However I see someone else getting this error maybe there is a conflict somewhere.

                      #9538
                      Olly
                      Admin & Mod

                        >This is the same error I get on my website Olly

                        no you don’t, (even more so given that there is absolutely no error when i use the site this topic is referring to)

                        #9539
                        maherali
                        Participant

                          Is it possible I get a link to the website in question? I know how to induce the errors on my website I want to see if I can do the same on the website created by the OP.

                          #9540
                          Olly
                          Admin & Mod

                            >Is it possible I get a link to the website in question?

                            no, because

                            a) the OP set it to private for reasons known to him so it stays private

                            b) you wouldn’t like it either if i made your private replies public or pass them on

                            c) it’s a frontend issue that is – probably/possibly – cause by what i already said above whereas yours was a backend issue and has nothing whatsoever to do with this

                            #9541
                            maherali
                            Participant

                              Obviously if the OP gave permission otherwise no.

                              And what do you mean by mine is a backend issue and his a frontend issue? (By backend do you mean mine was within the wordpress settings screen and his was just on the normal website browsing?)

                              #9542
                              Olly
                              Admin & Mod

                                because if i recall you had issue the order history (i.e backend/admin) throwing errors

                                in any event, if you still have issues *please* start or resume your own topic rather than hijacking this one .
                                chances are it will be entirely different anyway and only confuse the issue carrying on here

                                #9543
                                iazomuk
                                Participant

                                  This is a minor issue not a big problem website gives error when spending little time on browsing system works fine apart from error appearing every few min or second. my hosting company confirmed no issues on their firewall or server also my developer checked no issues with code no errors found some reason this error comes sometimes. again thanks to Olly for developing this system great help.

                                  #9544
                                  maherali
                                  Participant

                                    I had errors both on frontend and backend – I still believe it is host related (server didn’t relay information perfectly) but every time a order poll trips it gives no sound/warning so is troublesome. I can prove I’ve had it on frontend also just like the OP has so was trying to help him nothing for myself. iazomuk I would be interested if you get this error on order history screen also when polling for orders but if you can’t do this then no problem. I am in the process on moving to a good host and if this still occurs I will just have to pay a software developer to create a polling program that ignores non polls. I am wanting to make a few websites for my friends who own takeaways but I can’t when this slight problem remains.

                                    #9545
                                    Olly
                                    Admin & Mod

                                      @iazomuk
                                      you have not done anything about the issues i mentioned, so your problem will not go away (if indeed it is caused by that, which – at a minimum – i would suggest to eliminate the possibility of by following the advise i gave)


                                      @maherali

                                      i appreciate you trying to help.
                                      however, it has nothing at all to do with each other. believe me.
                                      (and you are really confusing the issue here when you are referring to polling etc)

                                      #9559
                                      Olly
                                      Admin & Mod

                                        @iazomuk

                                        one more suggestion though (just in case).
                                        turn on debug
                                        https://www.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/
                                        and see if you get anything in the debug.log when it happens your end (as i really can not get any error here)

                                        #9560
                                        Olly
                                        Admin & Mod

                                          @iazomuk

                                          @maherali

                                          i do however have an idea which i could put in an update which will stop at least a popup and just displays error in the console.

                                          to be honest, that’s probably a better way of doing things anyway, so you can blame me regardless (even though the issues referred to above regarding version numbers and loading jQuery 2x should not be neglected)

                                          #9561
                                          Olly
                                          Admin & Mod

                                            to explain, javascript popups/alerts – although of course indicating errors – will stop any execution of subsequent scripts or indeed navigation, whereas if it were to just be displayed in the console, it will fail the particular error, but not stop everything else.

                                            so if something fails, it will just carry on and/or retry the next time it comes around
                                            i could probably explain this better, but i think we are all better off if i just do this as opposed to try to explain this – (badly i think).

                                            sure , it’s better if whatever causes the error gets fixed, but one could be more lenient in handling this as i suspect some errors would not necessarily be fatal so to speak and would “sort themselves” out so to speak

                                            i shut up now. (if the above does not make sense to you, don’t worry it’s more for my own sanity/reference)

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