Error when trying to order

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Error when trying to order

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 12 December, 2014 at 9:38 pm #6595
    tobiasl
    Participant

      I get the following error page when I’m trying to make an order:

      Apologies. There was an error receiving your order. Please try again.

      mail:

      What does this error mean? What do I need to change in my configuration?
      I have installed the WP-Pizza plugin on a clean WP installation. I’ve set up the cart widget, and putting things in the cart works great.

      12 December, 2014 at 9:40 pm #6597
      Olly
      Admin & Mod

        sounds like your server has problems sending emails

        try setting
        wppizza->settings->Select Type of Mail Delivery to HTML/Plaintext (as that tends to give better error messages)

        and see what it says (and let me know)

        also enable debug. the debug.log might also help
        https://www.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/

        13 September, 2015 at 11:22 pm #12284
        rdas
        Participant

          Hi Olly,

          as I receive today after plugin update the same error:
          “Apologies. There was an error receiving your order. Please try again.” I went looking on the forum and came out on this post:

          I followed above steps, activated the debug in the config file, but no debug.log is created in the wp-content/ folder.

          All was working fine until the update. Standard install of the plugin for already a long time.
          E-mail used is one within the domein itself.

          Can yo advice?
          Greets,
          R. Das

          13 September, 2015 at 11:25 pm #12289
          Olly
          Admin & Mod

            first of all, please start your own topics (though no harm in referencing/ linking to other topics)

            secondly though, this error/notice never comes on its own and there will be something additional after that (i.e the reason of that note)
            (of course, never say never, so if that’s not the case, there is something seriously wrong )

            on top of that, please also emable wppizza->tools ->debug and see if you you get more error info

          • Author
            Posts
          Viewing 4 posts - 1 through 4 (of 4 total)
          • The topic ‘Error when trying to order’ is closed to new replies.