Error: WP Error: cURL error 35

WPPizza – A Restaurant Plugin for WordPress › Support › Add-Ons › Extensions › Google Cloudprint › Error: WP Error: cURL error 35

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  • 8 May, 2017 at 10:00 pm #27545
    dide
    Participant

      Hello!

      Sorry for my bad english.

      After installing the plugin Google Cloud Print i get this error on the Licence Page:

      Error: WP Error: cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version

      Thanks for your help!

      Dominic

      8 May, 2017 at 10:23 pm #27553
      Olly
      Admin & Mod

        to start off with whats your
        OS and OS version
        libcurl version
        php version
        openssl version

        did you also/already speak to your host about this ? this is a server/setup issue

        8 May, 2017 at 11:08 pm #27554
        dide
        Participant

          Thanks for your help! I did not find any information about libcurl.
          I am my own hoster, its a root server.

          System Windows NT H2677284 6.3 build 9200 (Windows Server 2012 R2 Standard Edition) i586

          PHP 5.4.45

          curl
          cURL support enabled
          cURL Information 7.42.1
          Age 3
          Features
          AsynchDNS Yes
          Debug No
          GSS-Negotiate No
          IDN No
          IPv6 Yes
          Largefile Yes
          NTLM Yes
          SPNEGO Yes
          SSL Yes
          SSPI Yes
          krb4 No
          libz Yes
          CharConv No
          Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, pop3, pop3s, rtsp, scp, sftp, smtp, smtps, telnet, tftp
          Host i386-pc-win32
          SSL Version OpenSSL/0.9.8zf
          ZLib Version 1.2.7
          libSSH Version libssh2/1.5.0

          SSL Version OpenSSL/0.9.8zf

          8 May, 2017 at 11:49 pm #27555
          Olly
          Admin & Mod

            hmm, i know nothing about win servers really.
            however – though that’s just a wild stab in the dark – you could try the following
            (make a backup of the file you are editing – if it falls over revert to that backup)

            in the plugin you find the following file

            /inc/HttpRequest.Class.php

            on approx line 49 you will find
            curl_setopt( $this->ch, CURLOPT_HTTPAUTH,CURLAUTH_ANY);
            right AFTER that ADD
            curl_setopt($this->ch, CURLOPT_CAINFO, ''.ABSPATH . WPINC . '/certificates/ca-bundle.crt');

            and save. let me know if that fixes it (or any other/different errors you might get)

            9 May, 2017 at 1:37 pm #27572
            dide
            Participant

              Thanks, but nothing changed. It’s the same problem.

              After check the “Activate Licence” an Save comes the problem red marked:

              Activate License License Status unknown
              Error: WP Error: cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version

              9 May, 2017 at 2:11 pm #27573
              Olly
              Admin & Mod

                try this line instead
                curl_setopt($this->ch, CURLOPT_SSLVERSION, 6);
                TLS lower than 1.2 is disabled on wp-pizza.com (for good reason)

                forget that. this would affect the cloudprint itself, not the license screen. that’s something completely different. I misunderstood.

                I’ll have to dig around a bit

                which version of wppizza and cloudrpint plugin are you using ?

                9 May, 2017 at 2:23 pm #27574
                dide
                Participant

                  Ok. Don’t worry, its because of me, I dont tell you clearly the problem.

                  It’s only the licence Screen. I use both of the newest versions.

                  Cloudprint 4.0.1
                  WPPizza 3.0.beta.170427.1

                  I don’t know in this moment, if it’s only a Cloudprint Licence problem, or general licence problem with all Add Ons – Give me a little bit. I will check it and answer soon.

                  Thanks
                  Dominic

                  9 May, 2017 at 2:25 pm #27575
                  Olly
                  Admin & Mod

                    PS from what i can see your open ssl version is 2 years old
                    i would suggest you update this . (this *might* be the issue )

                    also what does it say about “Remote post” here
                    your.domain.com/wp-admin/edit.php?post_type=wppizza&page=wppizza-tools&tab=sysinfo
                    ?

                    9 May, 2017 at 2:27 pm #27577
                    Olly
                    Admin & Mod

                      PS: version 3 beta has been updated (although that has nothing to do with your issue, just mentioning it )
                      see blog.wp-pizza.com

                      9 May, 2017 at 3:12 pm #27579
                      dide
                      Participant

                        Thanks a lot. I logged in to Plesk and changed the Version of PHP from 5 to 7.0.18, so OpenSSL runs in newest version, too.

                        My problem is solved! THANKS A LOT!!! 🙂

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