Export Customers

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #37675
    justin
    Participant

      Hi Olly, I hope you are well!

      Is there a way to export the customer details into a CSV or the likes?

      Thank you 🙂

      #37676
      Olly
      Admin & Mod

        I am sure there are plenty of wordpress plugins out there that let you export registered users with whatever data they chose to register

        and there’s also the “WordPress -> tools -> export personal data” option (WP 4.9.6+)

        #37680
        justin
        Participant

          Unfortunately we have guest checkout enabled and the majority of customers don’t register.

          Is there a table in WP Pizza that stores the first name, last name, phone and email?

          #37681
          Olly
          Admin & Mod

            >and the majority of customers don’t register
            then I cannot really see any legitimate reason for handling/needing that data to be honest (I am missing something here ?)

            >Is there a table in WP Pizza that stores the first name, last name, phone and email?
            personal info is stored with each order . there is no dedicated table for this , unless a user has registered of course, then it will be available like any other wordpress user data

            #37682
            justin
            Participant

              The restaurant wishes to enable guest checkouts to increase conversion rates whilst maintaining the ability to Remarket email and SMS promotions in the future.

              Thanks anyway, I suppose I’ll create a function for this.

              #37683
              Olly
              Admin & Mod

                >The restaurant wishes to enable guest checkouts to increase conversion rates whilst maintaining the ability to Remarket email and SMS promotions in the future.

                and this would be completely illegal. never mind GDPR (which may or may not apply to that restaurant)
                it’s simply called SPAM

                #37684
                justin
                Participant

                  Haha don’t shoot the messenger. I don’t get paid to argue with the boss.

                  #37685
                  Olly
                  Admin & Mod

                    >don’t shoot the messenger
                    I wasn’t going to 🙂

                    FYI : I specifically do not make that data easily accessible as it inevitably gets misused.

                    #37686
                    justin
                    Participant

                      That’s a fair idea, I don’t blame you!

                      It’s a little more relaxed over here in Australia, however yes still very much considered spam.

                      Unfortunately it’s a case of keep the boss happy or he’ll find someone else who will :\

                      #37687
                      Olly
                      Admin & Mod

                        just making an educated guess here and assuming the restaurant in question is in Australia (I might be wrong on that front of course)
                        maybe you want to tell your boss this (just saying):

                        quote:
                        The penalty units referred to in the Spam Act are equal to $210 each. For example, the penalty under section 25(5)(b) of the Spam Act for a company with a previous record of spamming and who sent two or more spam messages on a given day without consent is a maximum fine of 10,000 penalty units. This equates to a maximum penalty of $2,100,000.

                        see: https://www.acma.gov.au/Industry/Marketers/Anti-Spam/Ensuring-you-dont-spam/spam-legislation-enforcement-ensuring-you-dont-spam-i-acma

                        I am sure variations of the above exist for most – if not all – countries

                        #37688
                        Olly
                        Admin & Mod
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                          #37689
                          justin
                          Participant

                            Good guess! I will pass that on to him thank you. It might save me the hassle haha.

                            I personally get bombarded ALL the time, the SMS marketing has gone crazy in Australia.

                            #37690
                            Olly
                            Admin & Mod

                              like elsewhere, the laws exist in most places to deal with that.
                              the problem – as always – is the enforcement of them….

                              #37691
                              justin
                              Participant

                                Very true.

                                Quick question for you, has the comments variable in the array changed it’s name? Is it still ccomments?

                                $order[customer][ccomments][value]

                                #37692
                                Olly
                                Admin & Mod

                                  i am quite certain that the rest of the world is monitoring what will happen in the next few months or so regarding GDPR
                                  (might not mean anything to you, but in short, it’s massive fines for mishandling personal data)

                                  suddenly – after years of companies spamming their way through life they are all panicking (and rightly so) because the fines are upto 20Million or 4% (whatever is the greater ! ) and they are all suddenly becoming conscientious about this . Ha. servers them right.

                                  …coming soon to a location near you I would think …..

                                  #37693
                                  Olly
                                  Admin & Mod

                                    > $order[customer][ccomments][value]
                                    it’s not me who decides which field you use for comments …
                                    it depends on which field YOU have set in wppizza->form fields to be used for comments (if you hover over the enable button in there [v3.5+] you will see the parameter key)

                                    #37694
                                    justin
                                    Participant

                                      Thanks Olly 🙂

                                      I hope so haha. We get hundreds of spam emails each day it’s too much -.-

                                      #37695
                                      Olly
                                      Admin & Mod

                                        > We get hundreds of spam emails each day it’s too much -.-
                                        and you are asked to do something to add to this ? the mind boggles ….

                                        #37696
                                        justin
                                        Participant

                                          Yes I know lol a bit of a contradiction. You have changed my mind since talking with you. I find it hard to say no to clients!

                                          Much of the spam we get, we’ve never even dealt with the company before! If it’s from a company we’ve used before I don’t mind so much.

                                          #37697
                                          Olly
                                          Admin & Mod

                                            > If it’s from a company we’ve used before I don’t mind so much.
                                            sure, and if you’ve opted in to such emails, it’s perfectly legitimate

                                            some related musings on that subject:
                                            https://docs.wp-pizza.com/faqs/?section=force-registration-before-ordering

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