WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Ingredients Extension not showing up
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- 26 January, 2015 at 1:15 pm #7319
I can’t see the Ingredients settings in WPPizza
I get the notice that it is installed
https://www.dropbox.com/s/868o0dt8gvx3ja3/Screen%20Shot%202015-01-24%20at%203.24.23%20PM.png?dl=0However I cannot see the Ingredients option in the Settings
https://www.dropbox.com/s/06t4ef2dngx9p1g/Screen%20Shot%202015-01-24%20at%203.24.29%20PM.png?dl=026 January, 2015 at 1:17 pm #7361did you install (and are logged in) as administrator ?
if so, i would need admin login credentials to be able to have a look
(never heard of that particular issue unless you are not logged in as admin and/or do not have the adequate permissions set under access rights27 January, 2015 at 1:58 am #7401Yes, I can see the Ingredients option in my main site, but not on the sub sites (I’m running on WordPress Multisite). I will send you an admin account credentials in a few mins so you can check.
Thanks
27 January, 2015 at 10:25 am #7402my guess would be that you installed it as superadmin but did not give admins access (i cannot see it on any site at all with the credentials you sent me)
make sure you log in as superadmin, go to the subsites and enable the access as required (wppizza->add ingredients -> access rights tab
27 January, 2015 at 2:09 pm #7403I gave you Superadmin rights on the credentials I sent you.
I will try your suggestion.
Thanks
Edit: This is the first site. On this one I have no issues at all. I can see the Ingredients extension.
https://www.dropbox.com/s/s0szjq0srm3ugr8/Screen%20Shot%202015-01-27%20at%209.10.57%20AM.png?dl=0This is what I see on the site that i’m having problems with. This is when I go into the Access Rights tab.
https://www.dropbox.com/s/adh7s5qzzkbn3cp/Screen%20Shot%202015-01-27%20at%209.12.36%20AM.png?dl=027 January, 2015 at 3:02 pm #7404I found something. I created a new site, and got this error.
https://www.dropbox.com/s/34nogdafbwaue0n/Screen%20Shot%202015-01-27%20at%209.14.41%20AM.png?dl=027 January, 2015 at 6:27 pm #7405loggin into your site with what you sent me , i cannot access the extension anywhere with my credentials (not even the one you seem to be seeing)
please do me a favour though (maybe this will make a difference)
disable the add ingredients extension (i believe you have this network enabled)
create a new site and activate – if required – the main wppizza plugin. After that just enable on that site the add ingredients extension and see if that does let you access it for that site
(just trying to figure out whats going on your end.
there seem to be so many other plugins running on your site that trying to make this work the easiest way possible to start off with might be worth a go here and then we figure out what to do about your particular scenario)27 January, 2015 at 7:11 pm #7406Just tried it. I network disabled it.
Went to my first site, activated it and I can see the Ingredients extensions. If I create another new site. I can active it, get no errors, but I cannot see the ingredients extensions. Its like it only works on the main site. Everything else afterwards it doesn’t show it.I’m going to try and network disable all the plugins, and then activate on a per site situation to see how it goes.
Edit: No luck. Network disabled all plugs. Created a new site. Activated wppizza, then activated Ingredients extension. Still cannot see it.
27 January, 2015 at 7:17 pm #7407thanks
i’m wondering if its a race condition, i.e if you install them both at the same time on a new site – as it would if you network enabled them both – it tries to install the add ingredients before the main wppizza.as the add ingredients relies on some things in wppizza being available , it will fail (actually it doesnt, it just would not set the right user roles having access to the plugin…but i will spare you the details – for the moment anyway)
27 January, 2015 at 7:21 pm #7408assuming i am correct with my assumption, the following should also work.
network disable AI (add ingredients)create new site with wppizza.
now network enable AI which will add things to that new site but after wppizzain short, if the main plugin exists beforehand and has been installed , AI etc should all work and install correctly after that
of course i should do something about this scenario if that’s the case, but need to know first if this really is the problem…thanks for trying these things
27 January, 2015 at 8:03 pm #7409Just tried it. No luck.
I network enabled the wppizza plugin. created a new site, and then network enabled the AI ext. No luck.I also tried network enabling wppizza, created a new site, then locally activated AI. Also no luck.
If anything I can send you my credentials so you can see what I see and can dig around to see if you can find the issue. Let me know.Thanks for the help!
-J
27 January, 2015 at 8:10 pm #7410>If anything I can send you my credentials
yes please. (i will try to create a new subsite from scratch and see what i find)
27 January, 2015 at 8:11 pm #7411This reply has been marked as private.27 January, 2015 at 8:44 pm #7412This reply has been marked as private.27 January, 2015 at 8:48 pm #7413explain this to me perhaps.
i just logged in with the original credentials you sent me
i added a new site (you’ll see it as wppizza test)
went to the dashboard of the site whereupon it installed the main wppizza plugin (as it’s network activated)
going to the dashboard again , it also installed the -network enabled – add ingredients plugin – (makes perfect sense, as it cant install it if the main wppizza does not yet exist) )now i can access everything as needed…
to me this looks like it works as it should…?!
27 January, 2015 at 9:15 pm #7414I’ll check it out in a little bit. Shoveling some snow right now.
27 January, 2015 at 10:12 pm #7415Just saw it. Exactly, that’s how it should be, but for some reason I cannot see Ingredients under Settings in WPPizza.
I see this
https://www.dropbox.com/s/06t4ef2dngx9p1g/Screen%20Shot%202015-01-24%20at%203.24.29%20PM.png?dl=0When I go into my Main Site, I see Ingredients as an option.
https://www.dropbox.com/s/s0szjq0srm3ugr8/Screen%20Shot%202015-01-27%20at%209.10.57%20AM.png?dl=0Can you see AI under your account in the test you created?
Thanks
27 January, 2015 at 10:23 pm #7416>Can you see AI under your account in the test you created?
yep
27 January, 2015 at 10:37 pm #7417Ok.
I found out what I was doing wrong. I wasn’t an admin on that newly created site and for some reason I couldn’t see AI. I added myself as an admin to the new website I created and now I can see the AI.
Thanks for the help.
-J
27 January, 2015 at 11:41 pm #7418that would do it
bear in mind – for future reference – that all the plugins have their own access rights you can give/revoke for any lower user role than the one you installed it as
again, just for reference …
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