WPPizza – A Restaurant Plugin for WordPress › Support › Add-Ons › Gateways › Stripe › Issues with payment stripe ideal
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- 18 May, 2020 at 4:32 pm #49136
please also enable debug on your site like so
https://docs.wp-pizza.com/troubleshooting/18 May, 2020 at 4:51 pm #49138This reply has been marked as private.18 May, 2020 at 4:54 pm #49140>this data is the latest received at events
yeah that’s the problem, there’s the one missing that says “xyz was charged”
ok, let’s try something else first of all with my api keys
(in the next private post – give me a second, i need to set something up )
in the meantime – if you have not done so already – please enable debug as mentioned above
https://docs.wp-pizza.com/troubleshooting/18 May, 2020 at 5:02 pm #49141This reply has been marked as private.18 May, 2020 at 5:08 pm #49142i tink i have the debug on i set the setting on true
18 May, 2020 at 5:32 pm #49143This reply has been marked as private.18 May, 2020 at 5:34 pm #49144This reply has been marked as private.18 May, 2020 at 5:36 pm #49145hang on a minute
your webhook details set up in your stripe account have not been set up to send to any event
click on update and select/click “receive all events” and save(looks like i’ll have to update the docs to make that explicit)
18 May, 2020 at 5:47 pm #49146not withstanding that the first problem is that your webhook is not set up to send to any events,
now you have made an order with my testkeys, your server is responding with this<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>503 Service Unavailable</title> </head><body> <h1>Service Unavailable</h1> <p>The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.</p> </body></html>so something’s wrong at your server end (might only be temporary though, so perhaps you want to try one more order here)
18 May, 2020 at 5:49 pm #49147okay i have all events and save i will try again after that
18 May, 2020 at 6:01 pm #49152ok, use own test keys again though (otherwise it wont make any difference what you set in your webhook as you’d be still using mine – in fact I have now disabled this again in *my* stripe account as we pretty much know what the issue is here now)
18 May, 2020 at 6:08 pm #49153okay I have reset my test keys do I have to contact my server if this problem persists or can I change something myself?
18 May, 2020 at 6:27 pm #49154if your server responds with a 503 only your host/server admin will know why
(unless you are a server admin and know how to find, read and interpret logfiles)i’d suggest you try an order first and see what happens (and let the “processing order” page reload a few times -like for a minute or so – , just in case there’s a very slow response)
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