WPPizza – A Restaurant Plugin for WordPress › Support › General Support › no emails and no order history
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- 26 January, 2015 at 12:38 pm #7352
Hi Olly,
I do not get any email, neither as customer nor as restaurant and my order history is empty but I have something showing in the Report section.
I added the debug code in my wp-config, but there is no debug log showing after I try the order.
I tried all three mail options. The first two get through to the thank you page, the HTML email says error: Internal Server Error
Do I need to make any chances in the WordPress settings? They currently look like this:
Mailserver Url mail.example.com
Mailserver Login [email protected]
Mailserver Pass password
Mailserver Port 110new.elmexicano.net.au/armadale/
Thanking you in advance.
Regine
PS: Login provided in other post.
26 January, 2015 at 1:04 pm #7356>Do I need to make any chances in the WordPress settings?
no, you need to look at your server error logfiles
as it says “Internal Server Error” (which could be anything and probably/possibly not a php error)26 January, 2015 at 1:35 pm #7363Thanks Olly, contacted my hosting company. Will let you know.
Kind regards
Regine
26 January, 2015 at 1:44 pm #7365from what i recall – though i might be wrong – it had something to do with your admin ajax .php
btw, the other errors you sent me where only relevant when installing the plugini.e the plugin (tries) to install/add some demo images . however, as your server has http wrappers disabled it does not allow to add these images from a remote – read http:// – url so the images do not get added.
as you are unlikely to be using those images anyway, this is not an issue and does not impact anything else as this is only something that may occur on first install and has no bearing on the functionality or ability to do everything else
26 January, 2015 at 1:51 pm #7369I have switched theme for the order pages, so the ajax.php shouldn’t be impacting it. let see what the hosting company has to say.
Thanks
Regine
26 January, 2015 at 2:02 pm #7370admin-ajax.php affects absolutely everything, everywhere
as i recall it threw a 500 error…..so pretty much no ajax request will work until this is fixed28 January, 2015 at 1:21 pm #7430Hi Olly,
emails are working now. The hosting company had disabled emails on the testing platform without telling me.
Got emails now as well as the order history. Didn’t realise, that I have to press the button first.
Even html emails working! 😉 Very happy.
Thanks
Kind regardsRegine
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