no emails and no order history

WPPizza – A Restaurant Plugin for WordPress Support General Support no emails and no order history

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #7352
    Regine Endres
    Participant

      Hi Olly,

      I do not get any email, neither as customer nor as restaurant and my order history is empty but I have something showing in the Report section.

      I added the debug code in my wp-config, but there is no debug log showing after I try the order.

      I tried all three mail options. The first two get through to the thank you page, the HTML email says error: Internal Server Error

      Do I need to make any chances in the WordPress settings? They currently look like this:
      Mailserver Url mail.example.com
      Mailserver Login [email protected]
      Mailserver Pass password
      Mailserver Port 110

      new.elmexicano.net.au/armadale/

      Thanking you in advance.

      Regine

      PS: Login provided in other post.

      #7356
      Olly
      Admin & Mod

        >Do I need to make any chances in the WordPress settings?
        no, you need to look at your server error logfiles
        as it says “Internal Server Error” (which could be anything and probably/possibly not a php error)

        #7363
        Regine Endres
        Participant

          Thanks Olly, contacted my hosting company. Will let you know.

          Kind regards

          Regine

          #7365
          Olly
          Admin & Mod

            from what i recall – though i might be wrong – it had something to do with your admin ajax .php
            btw, the other errors you sent me where only relevant when installing the plugin

            i.e the plugin (tries) to install/add some demo images . however, as your server has http wrappers disabled it does not allow to add these images from a remote – read http:// – url so the images do not get added.

            as you are unlikely to be using those images anyway, this is not an issue and does not impact anything else as this is only something that may occur on first install and has no bearing on the functionality or ability to do everything else

            #7369
            Regine Endres
            Participant

              I have switched theme for the order pages, so the ajax.php shouldn’t be impacting it. let see what the hosting company has to say.

              Thanks

              Regine

              #7370
              Olly
              Admin & Mod

                admin-ajax.php affects absolutely everything, everywhere
                as i recall it threw a 500 error…..so pretty much no ajax request will work until this is fixed

                #7430
                Regine Endres
                Participant

                  Hi Olly,

                  emails are working now. The hosting company had disabled emails on the testing platform without telling me.

                  Got emails now as well as the order history. Didn’t realise, that I have to press the button first.

                  Even html emails working! 😉 Very happy.

                  Thanks
                  Kind regards

                  Regine

                Viewing 7 posts - 1 through 7 (of 7 total)
                • The topic ‘no emails and no order history’ is closed to new replies.