Order Completely Missed

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  • #12413
    kaybee
    Participant

      Hi Olly,

      We have had a strange occurrence, an order apparently was placed on the site on 16/09, but no notification was received via email/cloud print, except the paypal payment email came through and the payment was in the account but no record of this order on the WP system at all, not even a user registration/order history etc….

      I have been trying to replicate this issue on the site with no luck, are you able to shed any light on this situation? How is this possible?

      Regards,

      #12414
      kaybee
      Participant

        I just did a test paypal transaction, looks like after the payment goes through in paypal, you are redirected to the below payment status page which keeps refreshing…. this is where the order isn’t being processed by the system i think….

        Looks like it’s broken somewhere….

        Thanks again.

        #12416
        kaybee
        Participant

          I just realised i’m on 2.1.7.8 !

          Can i also update this plugin manually like ingredients?

          For some reason i’m not getting any update notifications for your extensions.

          Cheers.

          #12418
          kaybee
          Participant

            OK Solved it by updating the paypal gateway manually. PLease disregard last post’s/thread

            Cheers!

            #12442
            mps1
            Participant

              If you put your license in the extension options and hit Activate you will receive update notifications for the extensions

              #12445
              kaybee
              Participant

                Yes i have done that! All extensions licenses are active but no auto update notifications on any of them. Only WPPizza receives auto updates. (WP Multi-Site) setup

                Cheers.

                #12449
                mps1
                Participant

                  That’s weird. I also have multisite and it works fine. I received an update for the Stripe gateway about a week or two ago.

                  #12451
                  Olly
                  Admin & Mod
                    This reply has been marked as private.
                    #12515
                    kaybee
                    Participant
                      This reply has been marked as private.
                      #12519
                      Olly
                      Admin & Mod

                        @kaybee
                        i’m confused.
                        you are already using 3.0.2 from what i can see, so there would not be any updates showing up anyway

                        that said, if you downloaded it manually and updated from 2.1.7.somethimg

                        then this should work a lot more reliable now for versions 3.+

                        #12523
                        Olly
                        Admin & Mod
                          This reply has been marked as private.
                          #12592
                          kaybee
                          Participant

                            OK no probs, thank you. I think wordfence protects version numbers by default.

                            #12602
                            Olly
                            Admin & Mod

                              >protects version numbers by default.
                              possibly, but i doubt it. if so , it would be exceptionally stupid

                              let me explain why:

                              a) visitor comes to your site , does stuff. scripts are now in his cache
                              b) you update site/plugins with newer versions
                              c) visitor comes back to your site. browser of visitor says: cool it’s the same file, no need to download again
                              d) result: site doesn’t work as visitor is using old script…..

                              unless that is wordfence does something very clever with expiry times somehow

                              #12624
                              kaybee
                              Participant

                                Fair enough, we may actually be talking about two different things, i was refrencing this function of wordfence http://docs.wordfence.com/en/Wordfence_options?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon#Hide_WordPress_version

                                Turns it it hides the wordpress version. Not what we’re talking about here yeah?

                                #12625
                                Olly
                                Admin & Mod

                                  >function of wordfence
                                  yup, seems all wordfence is doing is hiding WP version no (for whatever reason that’s supposed to be good for)

                                  so it seems something else is getting rid of all other version numbers everywhere else….
                                  anyway, jut thought i’d mention it. what you do about it is up to you of course

                                Viewing 15 posts - 1 through 15 (of 15 total)
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