Order History – Order status resets on refresh

WPPizza – A Restaurant Plugin for WordPress Support General Support Order History – Order status resets on refresh

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #11993
    kaybee
    Participant

      Hi Olly,

      Since the new update, if we select ‘DELIVERED’ status on any order, after browser refresh all status return to new. Except the orders prior to 30/08/15 which keep their selected status.

      Also the poll for new orders check box has to be ticked each time the browser is refreshed.

      Cheers.

      #11995
      Olly
      Admin & Mod

        please check your page there for javascript errors in the console as nothing (apart from some cosmetics) has really changed there and this works just fine from what o can see

        if you want me to have a look, you could also give me admin access to your site (mark the reply as “set as private” if you do)

        #12014
        dagmar
        Participant

          Hi Olly, I’m having the same problem on Clubsensubs. Have no knowledge of javascript so could you please have a look? You have the admin access I believe.
          Thank you, Kind regards Dagmar

          #12021
          Olly
          Admin & Mod

            @dagmar

            cannot see any problem on your site. what problem exactly are you referring to ?

            #12030
            dagmar
            Participant

              Same problem as Kaybee described: When you set order status ‘Acknowledged’ in order history (bestelgeschiedenis in my case) everything seems ok, but when you refresh the page, the status is ‘new’ again.

              #12031
              Olly
              Admin & Mod

                >Same problem as Kaybee described

                i logged into your site and changed status on a couple of orders, and they stayed changed to that statius on refresh. i don’t know what you are doing , but it works just fine on *your* site when i do this

                out of interest though, what browser are you using ?

                #12037
                kaybee
                Participant
                  This reply has been marked as private.
                  #12053
                  dagmar
                  Participant

                    I see what you mean. It works on the main site, but not on the subsites. Safari and chrome, both same problem. Could you have another look please? Thanks Dagmar

                    #12059
                    Olly
                    Admin & Mod

                      @kaybee

                      is your install a multisite setup too ?

                      #12062
                      kaybee
                      Participant

                        Yes, multisite here too.

                        #12063
                        Olly
                        Admin & Mod

                          ok, explains it.
                          i can actually reproduce this here now – only a subsite issue it seems.
                          anyway, should be fixed in an hour or so.
                          just update when it’s available and let me know if it’s not fixed in your scenarios of course

                          #12119
                          kaybee
                          Participant

                            Nice one, fixed with Version 2.15.0.8

                            Thank you for the prompt service.

                            #12120
                            dagmar
                            Participant

                              Thank you Olly, it works! Thanks for again great service.

                              #12237
                              Olly
                              Admin & Mod

                                @kaybee
                                for some reason i only just got (another) notice of your private post .
                                just ignore the test order i just placed (tried to check things that dont need checking anymore i believe)

                                #12238
                                kaybee
                                Participant

                                  Ok no probs, thank you.

                                  #12239
                                  kaybee
                                  Participant
                                    This reply has been marked as private.
                                    #12241
                                    Olly
                                    Admin & Mod
                                      This reply has been marked as private.
                                    Viewing 17 posts - 1 through 17 (of 17 total)
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