WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Order issue
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- 29 August, 2017 at 9:23 pm #30322
Hi Olly,
Today I had a big issue with the plug in.
When customer order (cash option) the order is sent but but there is not the thank you page.
There is a error message :
Apologies. There was an error receiving your order. Please try again.
phpmailer: Could not instantiate mail function.And the order is sent by E-mail to our restaurant, but the order is not saved in the History Order.
What would be the issue ? We didn’t change anything from 2 days and it worked perfectly before.
Thank you
29 August, 2017 at 9:39 pm #30323it’s a server issue and could be anything
i would suggest you google and eliminatehttps://www.google.co.uk/search?q=phpmailer%3A+Could+not+instantiate+mail+function
that said, if it worked fine for 2 days something MUST have changed.(software does not simply stop working if it stays the same)
perhaps your php setup ? a server upgrade of some sort ?
i cannot know.29 August, 2017 at 10:06 pm #30327Hi Olly,
Ok you right, It was a php setup on the server who has been changed.
when we installed a other website.
Now its working fine again 😉
Thank you, for your quick help.
Best
Lorent
29 August, 2017 at 10:09 pm #30328cool.
glad you got it sorted out so quickly, that dreaded
phpmailer: Could not instantiate mail function.
error can be a nightmare to track down and eliminate sometimes - AuthorPosts
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