Order mail rejected

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  • 8 April, 2016 at 12:02 pm #17221
    julian
    Participant

      Hello,

      I have set up a new website with wppizza and now I am facing the following problem:

      The order mail is send to the email adress is should to (it is [email protected]) but due to some reason it is not send to the orderes AOL mail adress.

      I receive and error mail to [email protected] that says that AOL will not accept delivery of this message:

      host mailin-03.mx.aol.com[64.12.91.196] said: 521
      5.2.1 : AOL will not accept delivery of this message. (in reply to end of
      DATA command)

      Hotmail orderes will receive the email but it will be declared as SPAM.

      Is there a possibility that these mails will be delivered also to AOL account and will not declared as SPAM for hotmail users?

      I have entered order@mydoain in wppizza in both the from and the send to field.

      Hope I have not missed any information.

      Thanks in advance,
      Julian

      8 April, 2016 at 12:05 pm #17229
      Olly
      Admin & Mod

        >that says that AOL will not accept delivery of this message:

        then the right thing to do is contact AOL why they reject it.
        I know nothing about your server setup . perhaps your server is blacklisted. Perhaps your ptr/mx/dmarc/whatever settings are incorrect on your server.
        So you should also speak to your mailserver administrator.

        There is nothing I will be able to help you with

        8 April, 2016 at 12:08 pm #17230
        Olly
        Admin & Mod

          and a simple search for the message you get from AOL would also provide you with tons of info and links as to why it gets rejected

          22 April, 2016 at 8:42 pm #17539
          julian
          Participant

            Hi,

            just to finish up this topic.

            The error is neither related to the webhoster nor to AOL (not directly).

            The problem was that AOL does not accept mails that are not send from an AOL account but have a reply to an AOL account in their header.

            I just ereased these line in wppizza.send-emails.inc.php and it works.

            Regards,
            Julian

            22 April, 2016 at 8:54 pm #17540
            Olly
            Admin & Mod

              >The problem was that AOL does not accept mails that are not send from an AOL account but have a reply to an AOL account in their header.

              i am highly suspicious of that statement.

              ” AOL does not accept mails that are not send from an AOL account” …..really ? AOL only sends to itself ?

              although I do not know your setup – and might of course be completely wrong – my guess would be your from address is not set up to be from your server and/or does not exists (that big red DMARC notice unless you turned it off)

              but then again, maybe AOL are really that dumb these days..

              >I just ereased these line in wppizza.send-emails.inc.php and it works
              and you will never be able to upgrade/update again.
              this (editing corefiles) is definitely the wrong way to do things and it cannot possible be right to not allowing a reply to address…..

              anyway, just my 2 cents. you can do as you wish of course

              22 April, 2016 at 9:02 pm #17542
              Olly
              Admin & Mod

                for whoever is interested:
                http://stackoverflow.com/questions/24907191/aol-rejecting-email-sent-via-php-mail-error-5-2-1

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