WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Orders not coming through
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- 29 October, 2015 at 3:30 pm #13591
looks like your server (which is not that surprising given the errors that started this thread) as when i use my settings (which work here just fine) on your server i get timeout errors too.
not much i can do
29 October, 2015 at 3:43 pm #13592I have another host who I will migrate to just it may take a few days as i’m not entirely sure what i’m doing and they have a free migration service. I will just have to take a hit this weekend I guess…
29 October, 2015 at 5:54 pm #13610The same thing happend with me extacle 2 weeks ago, at the end appeared to be the web hosting company which is hostgator, the sorted it out in less then a minute. In my experience its nothing to do with they plugin and I was using SMTP too .
29 October, 2015 at 5:55 pm #13611My host haven’t bee much help so i’ll have to migrate unfortunately + lose out on customers this weekend.
29 October, 2015 at 6:16 pm #13612This reply has been marked as private.29 October, 2015 at 6:50 pm #13613Hmm that’s very dear! I’ll try my new host ‘vidahost’ see how they do. Have to be a lot better than one.com
29 October, 2015 at 6:50 pm #13614warning: i do not recommend doing the following as such, but until you find a new / useful host the following might help (but you cannot update wordpress after doing that, so it’s just a possible temporary fix/workaround)
in /wp-includes/ find the file class-phpmailer.php
in that file on approx line 652 you will find a line that reads:
$result = @mail($to, $subject, $body, $header, $params);
change this to be
$result = @mail($to, $subject, $body, $header);
and save.
check if this is working now
again, do at your own risk, keep a backup of the original and test
29 October, 2015 at 8:58 pm #13620I gave it a go and no luck unfortunately…
30 October, 2015 at 5:42 pm #13640Olly could you have a look at my website again please? Cash orders seem to be going through but stripe orders do not. Also the preorder plugin doesn’t seem to work also it’s just a blank box with no option to make any choices.
30 October, 2015 at 5:48 pm #13646To checkout please use the page
30 October, 2015 at 5:51 pm #13647for things to work on the order page, the shortcode has to be on the orderpage you defined in order settings
putting the shortcode for the order page on some other random page will not work
30 October, 2015 at 5:57 pm #13648I see sorry I will give it another go now
30 October, 2015 at 6:31 pm #13649All seems to be working now thank god although the damage has been done to my business this weekend that’s for sure.
30 October, 2015 at 7:09 pm #13650shout at you hosting provider….after all, it’s them that “did the damage”
although i understand the frustration, there isn’t much point really to voice it here as it wasn’t the fault of the plugin
30 October, 2015 at 7:34 pm #13652No fault from the plugin or yourself i nfact you’ve been a savior as normal. Thanks for all the help Olly. One bad week i’ll survive on a lowly wage!
21 December, 2015 at 2:43 pm #14692Using the Gmail settings in the SMTP part of WP Pizza will not work. You will need to use OAuth2 to be able to send emails. I spent hours of frustration trying to figure it out.
I installed a plugin named Postman SMTP and set it up and voila, SMTP emails are working with Gmail now.
I used this video to set it up.
https://vimeo.com/128589255Worked wonders
21 December, 2015 at 3:36 pm #14694>Using the Gmail settings in the SMTP part of WP Pizza will not work. …
yes it does. (works just fine here on 3 different servers)
however, you might find that your firewall blocks things…(port 465 for example) if you get a “cannot connect ” etcor maybe you do not have ssl installed…etc etc . all depends really on your particular scenario
see also https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
22 December, 2015 at 12:02 am #14717Ahhh hah. That explains it.
I was testing on the new server which did not have the SSL certificate installed at the moment. Currently working on installing it right now actually.
22 December, 2015 at 1:32 am #14718it’s not about installing an ssl certificate for a particular site as such but the server having (typically) openssl installed/loaded – or at least that could also be part of the problem.
it works also just fine for a non ssl/https site provided the server setup doesn’t throw a spanner in the works (see firewall for example above )
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