WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Plaintext emails
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- 7 September, 2015 at 4:02 am #12052
How can I make the font bigger?
Thanks!
7 September, 2015 at 10:29 am #12058you can’t .
it’s plaintext…..in other words : you cannot format plaintext emails other than text / spaces.
if you want to do anything like that , you need html7 September, 2015 at 11:28 am #12060Ok
Thanks7 September, 2015 at 1:05 pm #12065just in case the above isn’t clear. this is not a limitation of the plugin.
it’s what plaintext emails are/do7 September, 2015 at 1:16 pm #12066You were clear on the first reply. I understood what you meant. I’m still trying to figure out why when I select to use HTML emails it doesn’t work.
I wanted to know if it was possible making the font bigger in plaintext emails cause I’m using in the meantime till I can figure out the HTML email issue.
I reached out to my hoster asking a few questions about the way they have it setup and why it doesn’t work when selecting to use HTML emails.
7 September, 2015 at 1:20 pm #12068if you havent done so already, enable debug like so
https://www.wp-pizza.com/topic/how-to-enable-debug-in-wordpress/
and see if that gives you any better messages regarding email issues
7 September, 2015 at 1:52 pm #12071I would do it that way, but my hoster has their setup in a proprietary way that they say it won’t work. Supposedly their engineers are working on implementing it, but they don’t have an ETA at the moment.
Still waiting to hear back from them from my earlier email that I sent them asking a few questions regarding this.7 September, 2015 at 2:05 pm #12072>I would do it that way, but my hoster has their setup in a proprietary way
ah yes, i remember…..
let’s see what they have to say i guess7 September, 2015 at 2:44 pm #12075Question: Do we still have to do this in the latest wppizza version?
Or can we simply edit the template in the template section of the plugin?if using PHPMailer function you probably want to edit the html template. To do so, move “wppizza-order-html-email.php” from the wppizza template directory to your theme folder and edit as required
7 September, 2015 at 3:11 pm #12076either.
if you use/select the “standard” ones, the file that creates them is the one in the /templates/ directory. if you want to edit that, you need to copy it somewhere as mentionedif you use what i call the “template builder” – i.e you clicked on “add template” – then those are created as set there. there are no editable template files anymore that go with these.
you just drag/drop , enable/disable parts labels etc and or amend the css that goes with it (provided you are using html format)
there is some info how they work when you click on the “help” tab at the top right , though i seem to remember that your theme or one of your plugins manages to not show this help tab.
not much i can do about that though as that’s some standard WP code that creates that tab and it’s content
7 September, 2015 at 3:13 pm #12077essentially, there’s the “old way” to do this if you want, or the new way using the drag drop stuff.
you can even do both for different recipients
7 September, 2015 at 3:40 pm #12078Gotcha.
Yea, the WAT plugin hides the Help section. That was me trying to declutter the dashboard a bit. I will make the change to display it.
7 September, 2015 at 5:59 pm #12096I heard back from my hoster regarding the issue with HTML emails. Here’s their reply.
That’s very strange! We definitely support both HTML and Plain Text emails, and I know it works fine with lots of other customers. I have passed this along to our engineering team to take a deeper look at.
In the meantime I created a new testing website in single installation with just wppizza and the stripe gateway installed using the default 2015 theme. I selected HTML in the WP-Pizza Settings, and edited the template a bit in the template builder to make the font a bit bigger. Still no luck using HTML. If I switch back to plaintext emails it works fine.
Hopefully they can find out what’s causing the issue.
7 September, 2015 at 6:07 pm #12097ok.
if they have a clue (or are ever able to enable debug) let me know7 September, 2015 at 6:14 pm #12098Will do.
Thanks!
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