WPPizza – A Restaurant Plugin for WordPress › Support › General Support › Refresh session?
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- 23 December, 2015 at 5:13 pm #14760
Hey Olly,
I installed the plugin and have it just about ready, however, when testing we are finding the site intermitenly stalls and does not send the order after hitting the place order button. The only action that happens is the “place order” button will turn gray but does not move on to the “thank you for placing your order” stage. And logically we are not receiving the confirmation email.I am not sure but it could be a session issue, as the customer’s information remains cached after placing a successful order. I tried different browsers and it behaved in the same manner.
Have you seen this issue and could your provide some guidance?
Thanks in advance!
23 December, 2015 at 5:15 pm #14763>I am not sure but it could be a session issue,
more likely to be a javascript error somewhere.
if you send me a link to your site i can have a look otherwsie check your console/wp debug logs23 December, 2015 at 5:22 pm #14764Thanks for the quick reply Olly. Our site is http://www.nypizzaco.net/orders/
Most of the labels are in Spanish but you should be able to make them out.
23 December, 2015 at 5:45 pm #14765just did a test there and seems to work fine
although i find the setup a bit strange having all your items on the orderpage as opposed to having a distinct order page by itself – ( in fact, I am somewhat surprised it even works that way but I’m not complaining if that’s what you want)
none of your other menu pages work of course, but i guess you know that as there is another plugin running there anyway…just saying
23 December, 2015 at 5:50 pm #14766This reply has been marked as private.23 December, 2015 at 6:04 pm #14767This reply has been marked as private.23 December, 2015 at 6:51 pm #14768This reply has been marked as private. - AuthorPosts
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