SMTP not working

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  • #18366
    Markus
    Participant

      I’ve gone ahead and set up the SMTP settings and the test email sent succesfully.

      Here is the screenshot for your reference: http://screencast.com/t/ClzG1W7kpzj7

      However, when I go to submit an order, I get the following errors still…

      Apologies. There was an error receiving your order. Please try again.

      phpmailer: Could not instantiate mail function.

      Here is my email settings screen shot: http://screencast.com/t/UKK9gnyT

      Why is the phpmailer still trying to run when I’ve chosen to use SMTP for sending emails?
      Is there something else that needs to be selected or unselected.

      Please advise.

      Thanks
      Markus

      #18368
      Olly
      Admin & Mod

        >phpmailer: Could not instantiate mail function….

        that is a server or setup error. you need to enable debug and check your error logs
        there are many many possible reasons for that error, none of which have anything to do with the plugin

        a simple https://www.google.co.uk/#q=phpmailer:+Could+not+instantiate+mail+function will give you hundreds of results and possible solutions. Which is the right one for your setup I cannot tell you

        also have a look here
        https://www.wp-pizza.com/topic/order-does-not-send-email/

        >Why is the phpmailer still trying to run when I’ve chosen to use SMTP for sending emails?
        phpmailer will ALWAYS run, you just use smtp for authentication. one doesn’t really have anything to do with the other

        #18616
        Pranav Shah
        Participant

          That’s issue, I use smtp to send woocommerce mail, it’s ok, mymail plugin -> it’s ok.

          But WPpizza -> error mail function.

          Many hosting provider disable mail function in their share hosting plans, and it’s reason that we use smtp.

          Your SMTP NOT WORKING, and that’s issue.

          Your plugin “Delivery By Post/ZipCode” is so bad, too. I want “delivery charges per km” NOT “per item”, if charged for each item, the shipping cost is very high.

          #18618
          Olly
          Admin & Mod

            @Pranav Shah

            a) please start your own topic
            b) do you just want to have a rant or do you actually want help ?
            c) maybe you should read the setup instructions. (YOU are the one that set it up to be charges per item)
            d) it’s called “Delivery by Post/Zipcode” (although there is actually an experimental distance part to it which might howevere not work in all countries)
            e) being rude will get you nowhere

            More importantly ,and just for the record here , you are also the one that used a stolen credit card to purchase things so you are clearly just a troll

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