The Google Cloudprint add-on is causing my site to lag.

WPPizza – A Restaurant Plugin for WordPress › Support › Add-Ons › Extensions › Google Cloudprint › The Google Cloudprint add-on is causing my site to lag.

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  • 11 November, 2016 at 6:52 pm #23273
    Dallas
    Participant

      Hey Olly,

      Everything has been going great as far as the site goes! But, last night my client said he didn’t receive an email from an order. I checked order history and the order wasn’t there either. He also forwarded me the paypal receipt he got, so I know that someone tried to order. Today I went to go find the issue. When testing ordering pizza I noticed that after submitting the order the page just loaded forever. I knew something was wrong. Also, the backend of my site was lagging. I first called the hosting company but everything was good to go with that.
      I decided to deactivate the plugins and activate them one by one. When I activated the wppizza plugin and tested ordering it was okay. I then activated google cloudprint and the issue with the loading happened again. I deactivated that add on, then did the same with the other add-ons. The add-ons were perfect. so, i activated everything except for google cloudprint and everything was fine. Once I activated google cloudprint everything went to crap again. Very strange. Any ideas?

      11 November, 2016 at 6:56 pm #23274
      Dallas
      Participant
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        11 November, 2016 at 7:43 pm #23276
        Olly
        Admin & Mod

          sounds like a network / connection issue between your server and google.enable debug and check debug and server logs – maybe even a permission/credentials issue
          also check the coudprint plugin logs directory

          11 November, 2016 at 8:25 pm #23277
          Dallas
          Participant
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            11 November, 2016 at 8:47 pm #23278
            Dallas
            Participant
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              11 November, 2016 at 8:50 pm #23279
              Dallas
              Participant
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                11 November, 2016 at 8:53 pm #23280
                Olly
                Admin & Mod

                  >I am having issues debugging the plugin…
                  such as ? have you enabled wp_debug ?

                  > So if it is a network issue what can be done?
                  nothing from my end (obviously) – but we do not know yet if that’s the case anyway

                  11 November, 2016 at 8:58 pm #23281
                  Olly
                  Admin & Mod
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                    11 November, 2016 at 9:11 pm #23285
                    Dallas
                    Participant
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                      11 November, 2016 at 9:15 pm #23286
                      Olly
                      Admin & Mod
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                        11 November, 2016 at 9:16 pm #23287
                        Olly
                        Admin & Mod
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                          11 November, 2016 at 9:22 pm #23288
                          Dallas
                          Participant
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                            11 November, 2016 at 9:25 pm #23289
                            Olly
                            Admin & Mod
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                              11 November, 2016 at 9:44 pm #23290
                              Dallas
                              Participant
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                                11 November, 2016 at 9:46 pm #23291
                                Dallas
                                Participant
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                                  11 November, 2016 at 10:01 pm #23292
                                  Olly
                                  Admin & Mod

                                    >The plugin has worked fine up until last night…
                                    in which case clearly something else is at fault here as *i* certainly did not change anything.
                                    my first guess would be a server/software/firewall update perhaps or some such thing.
                                    goes without saying that the plugin needs to be able to access google’s servers
                                    this is a hosting/server/connection issue , not a plugin issue

                                    >re: debug logs
                                    mostly of course not from wppizza plugins. in any event these are just notices and inconsequential

                                    11 November, 2016 at 10:02 pm #23293
                                    Olly
                                    Admin & Mod

                                      i would also suggest you have a look at your actual server (error)logs . might tell you something there

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