V3 Customer screen

WPPizza – A Restaurant Plugin for WordPress › Support › General Support › V3 Customer screen

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  • 15 June, 2017 at 9:58 pm #28426
    spaulgal
    Participant

      Hi Olly–

      I’m trying to determine what the customer screen in the v3 backend does. I’ve entered several dummy orders using different customer names/email addresses (and from different devices) and when looking at the customer screen, everything seems to get filed under the user ID of “steve” — which is my WP account name.

      Am I wrongfully expecting that this screen should list actual customers as entered on the order page or possibly the functionality isn’t implemented yet?

      15 June, 2017 at 11:31 pm #28438
      Olly
      Admin & Mod

        i hazard a guess you are not registering when you order with a different email, so you are just a guest and not a known customer

        16 June, 2017 at 12:00 am #28441
        spaulgal
        Participant

          That is correct. Most of our guests just stay overnight and we typically do not get repeat customers like a restaurant would.
          On the check out page, guests simply enter their name, email address and room numbers (required info) and that’s it.
          I hope in some iteration wpp might recognize a unique name as a unique customer.

          16 June, 2017 at 12:11 am #28442
          Olly
          Admin & Mod

            >I hope in some iteration wpp might recognize a unique name as a unique customer.
            it will never do that.
            if you want that info you need to force registration , but there is already a very lengthy post here why i will not implement this

            https://www.wp-pizza.com/topic/force-registration-before-ordering/

            16 June, 2017 at 12:23 am #28443
            Olly
            Admin & Mod

              when i say “it will never do that.” i am referring of course to natively implementing it.
              i am naturally not preventing anyone from doing such a thing

              16 June, 2017 at 12:57 am #28444
              spaulgal
              Participant

                I’ve read that in the past and just re read it now and agree with it. I personally avoid registration wherever I can.
                To be clear, we do not force or even allow registration.
                Maybe I’m using the wrong verbiage and it now seems clear customer screen is intended for an entirely different purpose.

                I’m just hoping I can somehow filter orders on the backend either by name or by email address and see a order history.

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