WPPizza – A Restaurant Plugin for WordPress › Support › Add-Ons › Gateways › Paypal Standard › Warning: [PAYPAL] – Payment Error
- AuthorPosts
- 24 September, 2017 at 2:37 pm #31143
I have a problem with PayPal payment. I get the money but there comes no order on printer and i get this per mail…
ERROR - CRITICAL: 10004 | [IPN] DB: Could not update order: CAPTURED => COMPLETED WPDB LAST QUERY (*might* be related): SELECT option_value FROM cRn7L66B7_options WHERE option_name = 'wppizza_templates_emails' LIMIT 1 LAST PHP ERROR (*might* be related): Undefined index: wppizza-dbp-map-location-tdall IN FILE: "C:\Inetpub\vhosts\em-aeaedjeschoss.de\pizzataxi-kerpen.de\wp-content\plugins\wppizza\classes\markup\email_print.php" ON LINE: "940"
Thanks!
Dominic24 September, 2017 at 2:41 pm #31144i need a link to your site and/or output of WPPizza->Tools->System Info and the text under “System Info”
post it here (making it private if you want)
24 September, 2017 at 2:48 pm #31145alternatively give me admin access so i can have a look myself
24 September, 2017 at 2:51 pm #31146did you also enable debug ?
http://docs.wp-pizza.com/troubleshooting/anything in your debug.log ?
24 September, 2017 at 2:54 pm #31147and lastly – until i hear back from you- was/is this a one off or does it happen everytime there’s a paypal order ?
did it work before, but not now ? if so, what changed ?24 September, 2017 at 3:02 pm #31148This reply has been marked as private.24 September, 2017 at 3:16 pm #31149This reply has been marked as private.24 September, 2017 at 3:20 pm #31150This reply has been marked as private.24 September, 2017 at 3:21 pm #31151I’d send a mail. Please check it. 🙂
24 September, 2017 at 3:25 pm #31152Its updated!
24 September, 2017 at 3:43 pm #31153ok, thanks.
can’t see anything in your error log (but hen again the log level set is quote low)need you to do a few more things
a) send me the FULL mail “ERROR – CRITICAL: 10004 ….etc” there’s a lot more info after that
b) enable debug as mentioned here http://docs.wp-pizza.com/troubleshooting/
c) make a paypal order (perhaps using sandbox).
d) if you get the same issue, send me the debug.log and any logs in wppizza/logs (zipped)
e) if possible please also send me a sql dump of the wppizza_orders table in your WP db24 September, 2017 at 4:10 pm #31154I have done all steps and sent you some mails.
Dominic24 September, 2017 at 4:12 pm #31155ok, thanks
i’ll get back to you by email. at the moment anything posted here will not be too useful to others (until we know what the issue is) - AuthorPosts
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