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I think I found a workaround…
Minimum days in advance = 0
Minimum preparation time = 1440
With this we are able to place an order on Thrusday (shop is closed) for pickup on Friday…
The shop closes on Friday at 17h30 so on Thursday you can’t place any orders anymore for Friday after 17h30 Thursday evening.@ Olly, please change the function for preorder so that orders can also be made online when the shop is closed.
Olly,
That’s very sad to hear this now. Then the whole preorder plugin is useless for us.
Or is there a way to adjust this?
We should be able to place an order on everyday of the week but, regardless if shop is open or not, but only be able to select the days the shop is open for pickup, even if it’s tomorrow.
To me it seems that the preorder isn’t working correctly then. You place a preorder for a date and time the shop is open, if the day you actually fill in (=place the order) the preorder the shop is closed shouldn’t have any impact on the fact if you place an order or not.
With the current situation: if your shop is only open 3 days (friday, saturday and sunday) a week it’s not possible to place/register an order on the other 4 days the shop is closed. So on Tuesday you can’t order anything for Friday? That’s how it works now? This way we loose orders…
This means also that if you want to place an order for next Friday you can only do this on saturday or sunday when working with full days?
So to us how it was working before, was the correct way. It’s a bakery. Bread, … gets baked overnight… special orders are made overnight.The closing time on friday is set to 17h45. Last order is set to 30min before closure.
We work with whole days.
Thursday 16h33 it was not possible to place an order for friday.>if it’s after closing on thursday (or if you are closed on thursday / holidays or some such) you cannot order for friday (that was the whole point of the initial update we were talking about here), but of course I may always be misreading thinsg perhaps ?!
-> before it was possible to place an order on thursday to pickup on friday. And on thursday the shop is always closed.
That’s why we use “Minimum days in advance: 1”, this way it was possible to place an order on a day the shop is closed for the next day. In this case shop is closed on Thursday and open on Friday but you can order on Thursday for pickup at Friday.
It worked before as a 24h period that was gliding. So on Thursday you could place an order for Friday until the closing time was reached. For example shop is closed on Thursday and is open on Friday until 17h. It was possible to place on order on Thursday and select Friday as pickup day until 17h on Thursday. At 17h01 on Thursday it was no longer possible to select Friday, so the next available day was Saturday.
With the recent changes today it was not possible to select the next day for pickup.Olly,
With the latest updates the problem is again there. It’s not possible on a thursday to select the friday as date to pickup the order.
Kind regards,
Johan
To make things a little bit more clear: every page after the first page in this list says “no results found”.
But there are serveral pages available with orders .
When changing the number of orders to shop from 25 tot 40 we can see 40 orders instead of 25, so they are there… and even when set to 40 from the second page on it only reads “no results found”.Olly,
It seems to be working now. Will keep an eye on it for the next few days.
I think it was caused by some caching issue…Thx again for the great work.
Olly,
I was only able to test this on just now.
It still doesn’t work ok the test-site with the latest version. I set the closing time to 16h for tomorrow (it is now 17:35) and I still can place orders for tomorrow even when you have to order 24h in advance. So before it was not possible to place an order today after 16h for the next day.
Can you have another look into this please?This is the case it doesn’t work. We use “full days” as time interval and the minimum days to order in advance is set to 1
You can’t place an order for today, only for the next day the shop is open. When I place an order for the next day it was not possible to place an order after the set time the store closes (on the site you will see that te physical hours the shop is open is different then these set in the online store, so don’t mind that difference. The online store closes before the physical shop).
I changed the time that te shop is open on Monday: from closed to open from 7h until 11h AM. This means that after 11h on Sunday I can’t place any orders for Monday anymore. This is how it used (and should) work. But when we try this now we can still place an order on Sunday arround 12h AM (and later) for pickup on Monday.
So if you want to test this you can use the provided testsite online. If you need to simulate this offline, just change the openingtimes and you will see that you can still place orders less then 24h in advance.
My feeling is that the system is ignoring the “minimum days in advance” setting or that it ignores the closing time that is set in the “openingtimes”.This reply has been marked as private.Hello Olly,
It doesn’t matter which language is set. I tried Dutch, English, …
It stays the same.
I’ll set you up a copy of the site, this way you can do all the testing you want.Olly,
I found how to make it work in with the site language set to Dutch:
– In the wordpress settings The date is set to j F Y (26 Februari 2024)
– In the preorder plugin the date format was original set to 26 Feb 2024. Here it works only when site language is set to English
– In the preorder plugin the date format was changed to 26 February 2024 and now it works in both languages English and DutchI hope you can sort it out, it’s a language problem in dutch with the leap year.
FYI Changing to another city or UTC+1 in the time zone results in the same error when the language is set to dutch.
The only problem is that when the language is set to English all dates are shown in English on the site and the customer doesn’t want this.Olly, it seems that the preoder (picker) has a problem with the dutch language when it’s a leap year. When I set the language for the site to English US it works. When I revert it back to Dutch (Nederlands) it doesn’t work as it should. No date after 28/02 can be selected.
This reply has been marked as private.I’m going crazy… if I select the next available date which is 28/02 it works, I select 01/03/ it doesn’t, I select 28/02 again and it works… All in the same screen without changing anything…
Nothing changes apart from picking another date…This reply has been marked as private.Enabling or disabling caching bypass doesn’t solve anything. Problem stays the same: we can select 28feb and all works fine. If we try to select any other date it doesn’t work.
I will give that a try. Strange thing is that nothing has been changed and 28 feb can be selected but not 1 mar or further in the future.
Olly,
I send screenshots of the settings and the debug.log to your mail.
Nothing had been changed on the site regarding wp-pizza or other plugins.We can select 28febr as a delivery/pickup date but no date after that.
I just updated to v3.7.4 and did run some tests…
It seems to work flawless again 😉Thx again for the good service.
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