maherali

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  • 29 October, 2015 at 11:47 am in reply to: Orders not coming through #13555
    maherali
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      10 October, 2015 at 4:53 pm in reply to: Add ingredients extension popup not closing. #13099
      maherali
      Participant

        That fixed the issue thank you Olly.

        9 October, 2015 at 3:25 pm in reply to: Add ingredients extension popup not closing. #13093
        maherali
        Participant

          Ok Olly i’ll leave it in your capable hands from now on – It maybe due to the update to do with force choice on postcode?

          I have disabled popup for add ingredients at the moment as we will be open soon so want the order system to be usable.

          9 October, 2015 at 12:24 pm in reply to: Add ingredients extension popup not closing. #13090
          maherali
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            13 July, 2015 at 11:28 pm in reply to: Able to discount orders when paying by cash? #11039
            maherali
            Participant

              Ok. As you know from previous requests that is far beyond my ability so i’ll wait for a future update lol.

              13 July, 2015 at 10:38 pm in reply to: Able to discount orders when paying by cash? #11037
              maherali
              Participant

                I would rather give a discount to customers when paying by cash as opposed to charging customers to pay by card (just a different way of doing things but it looks a lot nicer and I can say card transactions are free!).

                9 July, 2015 at 5:19 pm in reply to: Is this possible? Certain items free. #10985
                maherali
                Participant

                  No problem i’ll just have to do it another way for now 🙂

                  7 July, 2015 at 7:04 pm in reply to: Is this possible? Certain items free. #10971
                  maherali
                  Participant

                    I take that as a no then?

                    30 June, 2015 at 6:56 pm in reply to: Is this possible? Certain items free. #10891
                    maherali
                    Participant

                      An option to choose from a set of freebies would be good also if a code is applied.

                      27 May, 2015 at 11:36 pm in reply to: A comment about registrations #10259
                      maherali
                      Participant

                        I have been operating for months now and have never had this issue I’ve had hundreds of customers use my website… Sure it’ll probably happen one day but it’s not worth forcing registration for all the customers you will lose straight away who won’t even bother to use your website to order,

                        26 May, 2015 at 12:15 am in reply to: No order tails coming through! #10172
                        maherali
                        Participant

                          Had a full day with zero problems! Maybe disabling/re-enabling the extension or adding more wp memory has fixed this issue for good.

                          25 May, 2015 at 1:01 am in reply to: No order tails coming through! #10150
                          maherali
                          Participant

                            The previous version doesn’t have this issue for me. The previous version the order would come through even if the customer omitted some details but no customer omits vital information like their address and notes (only thing they did omit occasionally was email and telephone number but these are not vital when I have already received payment).

                            This version the customer puts in all the details but the plugin/extension/whatever is wiping that information so I have no information as opposed to some information. I can live without an email address or telephone number for a delivery order but I cannot send them the order if I do not know their address. But sure use duplicator please it’ll be easier for you to get to the bottom of it. I have been lucky tonight as one customer was a regular (so I knew their address) and the other customer replied to their email.

                            25 May, 2015 at 12:38 am in reply to: No order tails coming through! #10148
                            maherali
                            Participant

                              How do I get you these log files and what’s a database dump of wppizza_order and how would I do that? Could you also email me or send me a link of the previous version please because if it’s not fixed before tomorrow opening I will just use that

                              25 May, 2015 at 12:25 am in reply to: No order tails coming through! #10144
                              maherali
                              Participant

                                The first order was from a regular customer who knows how to use the system so they did not omit anything. No one would place an online delivery order omitting their address…

                                25 May, 2015 at 12:24 am in reply to: No order tails coming through! #10142
                                maherali
                                Participant

                                  Previous version – A customer can go through the order process without having to fill in all the required fields.

                                  Current version – A customer puts an order through with all the details but the plugin wipes all the customer information (look at my order history you will see two examples).

                                  I emailed both customers asking them their orders details which they did fill in with notes and none of that’s there. Regarding a previous version I don’t keep a catalogue of all your extension versions so i’d need you to email me it if you have a copy so I can take card payments again tomorrow.

                                  24 May, 2015 at 11:53 pm in reply to: No order tails coming through! #10139
                                  maherali
                                  Participant

                                    Is there anyway I can downgrade Stripe? It’s bank holiday Monday tomorrow it’s important i’m able to take credit cards – I know the older version had an issue it would send an order through if customer didn’t put in required fields but it the lesser of the two problems as some details are better than none.

                                    24 May, 2015 at 11:21 pm in reply to: No order tails coming through! #10136
                                    maherali
                                    Participant

                                      We are now closed Olly (11pm) therefore you can do whatever you like to test it yourselfz

                                      24 May, 2015 at 11:07 pm in reply to: No order tails coming through! #10133
                                      maherali
                                      Participant

                                        I updated this morning and two orders tonight had this issue and they both happened to be Stripe orders.

                                        24 May, 2015 at 9:13 pm in reply to: No order tails coming through! #10130
                                        maherali
                                        Participant

                                          DETAILS* On subject line.

                                          24 May, 2015 at 8:49 pm in reply to: No order tails coming through! #10129
                                          maherali
                                          Participant
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