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- 15 September, 2015 at 2:43 pm in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12340
I will.
Thanks a lot for the support!
15 September, 2015 at 2:01 pm in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12338Hi Olly,
this solved it: (little tweaking needed for the syntax)
ALTER TABLEwp_wppizza_ordersADD COLUMNuser_dataTEXT NULL; (automatically add the column at the end)The order system works again.
Thanks a lot!
R. Das15 September, 2015 at 1:11 pm in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12331I have phpadmin access to alter tables
15 September, 2015 at 12:51 pm in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12329I agree fully with you that they should keep up with newer releases.
I asked explicitly if they could tell me the mysql version that is being used, but did’t get an answer. So I went looking on their site, and could find back next:
Our latest servers come standard with PHP and MYSQL v5.3.x 5.1.x.
But unfortunately I cannot update the MYSQL myself on their hosting where the server is running.that should be it (i assume here that you know how to safely edit php files)
Yes, I know how to edit a php file safely.15 September, 2015 at 11:57 am in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12326I got next reply from the hosting:
We use the standard ports.
Unfortunately we have no department that content can view scripts or applications from your website or functionality.
This is because we have not developed the software.
If you still have problems, we ask you to contact your
software vendor to further analyze the problem.Is there a way I can reinstall the older plugin for now or add the missing column in the right table? Would this be sufficient to solve current problem?
Thanks
15 September, 2015 at 12:04 am in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12317This reply has been marked as private.14 September, 2015 at 11:48 pm in reply to: Error: Apologies. There was an error receiving your order. Please try again. #12313This reply has been marked as private.Hi Olly,
as I receive today after plugin update the same error:
“Apologies. There was an error receiving your order. Please try again.” I went looking on the forum and came out on this post:I followed above steps, activated the debug in the config file, but no debug.log is created in the wp-content/ folder.
All was working fine until the update. Standard install of the plugin for already a long time.
E-mail used is one within the domein itself.Can yo advice?
Greets,
R. Das - AuthorPosts