Olly

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  • in reply to: Automatically send SMS confirmation #58331
    Olly
    Admin & Mod

      Sorry, but I know nothing about winorder other than that it exists.
      If you have questions about what you can or cannot do with winorder please direct these to the developers of it as I have no knowledge about the possibilities of another system/software

      thanks

      in reply to: Cross Sells Feature Request #58330
      Olly
      Admin & Mod

        >When I go to checkout it not very plausible to cross-sell an other pizza

        and if the majority of customers do/did not actually buy another pizza but a dessert or drink than that is exactly what will be displayed

        in reply to: Cross Sells Feature Request #58169
        Olly
        Admin & Mod

          Re 1: I’ll see what I can do there as – of course – that’s not very useful if that happens. I just don’t know yet if it’s something i need to add to the stockmanagemnt plugin or the xsells plugin.

          Re 2: Sorry, but I don’t think this will be implemented. The plugin automatically shows what (other) people ordered previously with what the current user has in the cart changing this to restrict to only choose from some categories would kind of defeat the purpose of the plugin.
          Be aware too that for logged in users the plugin also prioritises to what that user has bought before (as many people will quite often order the same thing ) so restricting to certain categories will mess this up somewhat

          in reply to: Not able to use Custom dates for closing days #58165
          Olly
          Admin & Mod

            there are no closing *days* as such.
            there are only closing *times* you can assign to your days (mon – sun or additional custom dates you may have entered).

            i.e you set opening and closing times for mon-sun and any additional dates(as required, typically bank holidays) and use the closing times to – for example – close for lunch . those closing times can then be assigned to your mon-sun dates or those custom dates

            in reply to: Items in basket disappear #58163
            Olly
            Admin & Mod

              >Did you hear from this problem?
              No
              but maybe you are caching the order page in some way in which case this might of course happen (see also here https://docs.wp-pizza.com/faqs/?section=using-a-cache-plugin )

              in reply to: Order Repurchase not working correctly #58011
              Olly
              Admin & Mod

                Sorry, but I cannot replicate this here.

                In fact the bit that deals with the display of the [+] button etc for repurchasing things specifically checks that the post_status is indeed “publish” and nothing else.

                Have you tried de-activating all other plugins and used a default (20something) theme ?

                Or perhaps I’m looking in the wrong place. Can you post a screenshot somewhere of the page where you are seeing this , just so I know we are talking about the same thing

                in reply to: Not able to update #58004
                Olly
                Admin & Mod

                  Sorry for the late reply. For some reasons I did not get any notifications in the last few days that there were any new topics posted on here.

                  I really cannot see why wordpress would tell you that unless you updated the plugin already in the past with a higher version number somehow that is now stored in the database. Very odd…
                  Regardless, you can simply login at https://www.wp-pizza.com/my-account, download the latest version from there, unzip the archive and overwrite the old files with the new ones.

                  I would however recommend that you first deactivate (DO NOT uninstall or you will loose all your settings) the plugin ,then overwrite the files and subsequently re-activate

                  Hope that helps

                  in reply to: Order Repurchase not working correctly #58003
                  Olly
                  Admin & Mod

                    Hi

                    First of all, sorry for the late reply. For some reasons I did not get any notifications in the last few days that there were any new topics posted on here.

                    Regarding your post: Thanks for the detailed report. I’ll try to replicate this here and update the plugin with a fix if indeed this is an oversight – as it may well be – on my part and not some 3rd party plugin or filter that is changing post statusses or some such thing

                    might take a couple of days or so though

                    in reply to: Paypal Error #58002
                    Olly
                    Admin & Mod

                      Hi

                      Sorry for the late reply. For some reasons I did not get any notifications in the last few days that there were any new topics posted on here.

                      With regards to the paypal issue:
                      Paypal should send notifications that either say “VERIFIED” in the IPN (Instant Payment Notification) response back to your server or “INVALID”.
                      In your case it has sent back neither – therefore the “Unexpected response from PayPal.” message and the plugin has no idea whether or not an order was in fact paid for or not. You should check in your paypal account what IPN responses where in fact sent back to your server regarding those orders.

                      The plugin has not changed for months now so this is something paypals end that does/did not work (This does happen every now and again though and you might find it’s all working again now)

                      in reply to: Different addond for Different items #57586
                      Olly
                      Admin & Mod

                        instead of writing some abstract explanation here – there is also a “how to” tab in the add ingredients plugin itself btw – have you looked the the (user)examples of the demo and looked at the screenshots ?
                        https://demo.wp-pizza.com/wppizza-add-ingredients/our-menu/user/

                        essentially and in a nutshell:
                        – you add the ingredients you need (i.e all the frostings and all the chocolate chips etc)
                        – depending how your meal sizes are organised (one for cupcakes and one for cookies for example) assign the relevant ingredients to those “meal sizes / groups” and enable add ingredients for the relevant item.
                        for more granular control you can also/additionally use custom groups

                        there are different ways to organise things – consider “meal sizes” as the parent of menu items and ingredients which essentially links them together so to speak – it’s kind of up to you to decide what works best for you though

                        Olly
                        Admin & Mod

                          > I only want to see the orders that include the product:
                          you can write your own sales report function(s) based on this example here:
                          https://docs.wp-pizza.com/developers/?section=create-your-own-sales-report

                          but it won’t be trivial

                          Olly
                          Admin & Mod

                            you can export them from wppizza->reports

                            in reply to: Setting an image header in Templates #57354
                            Olly
                            Admin & Mod

                              use your browsers element inspector when previewing the template. it will probably show you the issue

                              in reply to: Multiple options for store item #57349
                              Olly
                              Admin & Mod

                                Hi
                                sorry about the late reply here – I am literally in the middle of moving house so my response times are not quite what I would like them to be currently. Apologies.

                                Luckily, you were able to answer your own question and found a way to cater for your scenario which I am happy to hear.

                                Thanks for the feedback and posting your solution here.

                                in reply to: Multiple options for store item #57334
                                Olly
                                Admin & Mod

                                  not sure what you mean by “muliple carts” , but other than that, there isn’t really any other way to set “variations” (if you want to call it that) I can see apart from meal sizes and the add ingredients options and/or a combination thereof

                                  in reply to: Please tell me how to let the “redeem” button appear? #57324
                                  Olly
                                  Admin & Mod

                                    the redeem button will show up automatically if appropriate
                                    i.e the user is logged in and has accumulated enough points to redeem according to the settings

                                    in reply to: Shipday Plugin – No new orders #57318
                                    Olly
                                    Admin & Mod

                                      without seeing your settings i cannot say much other than :
                                      have you enabled debug / looked at your debug.log
                                      https://docs.wp-pizza.com/troubleshooting/

                                      in reply to: Error Geocode – Request_denied #57235
                                      Olly
                                      Admin & Mod

                                        first of all, i’d suggest you turn off outputting error, but logging them instead like so:
                                        https://docs.wp-pizza.com/troubleshooting/

                                        secondly – when you look at your browser console – you will see :
                                        “Geocoding Service: you must enable billing on the google cloudproject at …etc…”

                                        in reply to: Grid Layout Broken #57223
                                        Olly
                                        Admin & Mod

                                          Having had another look at your site and duoble checking things , I do now actually think you are using the “normal” (option 1) shortcodes , so my above assumption is probably incorrect.

                                          However, the dynamic css that needs to be loaded on your site to make the grid work
                                          i.e.
                                          https://parminderc2.sg-host.com/wp-content/plugins/wppizza/css/wppizza.grid.css.php?grid=4-1.5-480
                                          is a 403 response

                                          only your server admin will know why it is a 403 . This file needs to be loaded for the grid to work

                                          in reply to: Grid Layout Broken #57222
                                          Olly
                                          Admin & Mod

                                            it seems to me you are not using the shortcodes but simply displaying the categories according to your theme templates.
                                            If you do that , you need to create the appropriate template.

                                            See what is called “option 2” here
                                            //docs.wp-pizza.com/getting-started/?section=setup

                                            Alternatively you can of course just use the shortcode(s) on pages (“option 1”)
                                            hope that helps

                                            (Deleted by admin: see post below)

                                          Viewing 20 posts - 261 through 280 (of 4,426 total)