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Hi
from the screenshot you posted i can’t see anything wrong there
you have three different items, all of which are assigned to the same categorywhere is the problem ? am i missing something ?
>Added two custom groups but as I configure one group the customization of other was set to zero
hmm, i just added 2 more (custom) ingredients groups in your admin (labelled test 1 and test 2) without any problems
i did not assign them to any menu item, so it does not affect the frontend, but nothing got reset or set to zero or anything like thatcan’t see any issue there ….(?)
This reply has been marked as private.got partial access, but no access to ingredients…
hmm, all i get is “access denied”
got it , will have a look
phpinfo looks alright from what i can see.
still don’t have any access to the backend thoughcan you please also put a file (let’s call it wppizzainfo.php or whatever-you-want.php) into the root of your server with the following code in it
<?php phpinfo(); ?>so i can have a look at your server settings
(let me know when you’ve done so and the link/url to that file)thanks
>I also have sent you an email with admin access to one of my sites.
haven’t received anything yet 🙁
once i do it’s probably more efficient to do it directly by email for the momentwhat puzzles me though is this:
>This Problem occurred suddenly on all of my sites.i would have thought something changed somewhere as things don’t tend to change “suddenly” without any reasons
either way, once i can have a look at your admin i might be able to tell more
>Please help.
i’m trying
>i can not read these massages, sorry
makes sense (because you are not the original poster)
anyway, i made the replys public, so you should be able to read themyou might also want to start a new thread….
also, is it possible to get admin access to http://www.amorepizza-service.de
so i can at least have a look ?
(in any case, make a backup of the db beforehand – always a good idea regardless)
d) and just to reiterate, if this was the case generally, i would have hundreds of emails/complaints (which just isn’t the case) so it seems there is something specific to your setup/theme/etc. don’t know yet. let’s try to find out what happend
couple of things:
a) your issue appears to be totally different to the issue of the original poster (but that’s just by the by)
b) It was working just fine.
so, what exactly did you do between it working fine and it not working anymore
c) Yesterday issue with paypal
totally unrelated – did you update the plugin ?
also read here – the orange bit (https://www.wp-pizza.com/paypal-gateway-extension/)
if paypal changes things i don’t know beforehand so can only react anyway
and if there are major things that pretty much break the internet (like the POODLE vulnerability) it will always take a few days to fix (though – from what i can make out , this was addressed more or less within 24hours) …max input vars issue perhaps ?
https://www.wp-pizza.com/downloads/wppizza-add-ingredients/in any case, without any further details supplied, there’s nothing i can do
>well, I think I’m the trouble of the problem. I think that I have done the incorrect set up with the WPPizza
maybe it’s this bit you need (see troubleshooting)
https://www.wp-pizza.com/paypal-gateway-extension/This reply has been marked as private.This reply has been marked as private.>The restaurant websites hours are perfectly open now but paypal payments are failing again
have you turned on logging in the paypal gateway ? what do the logs say ?
fyi: compared to all other wppizza gateways, paypal causes by far the most issues (not the gateway, but paypal themselves with the way things sometimes work and sometimes don’t)
i know, not helpful as is , but just thought worth a mention
in fact , looking at other plugins (that use some form of paypal gateway implementation) it seems to be the case there too, judging by the number of posts they get on their forums regarding paypal issues compared to other gateways
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