Olly

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  • in reply to: problem with the paypal order #5637
    Olly
    Admin & Mod

      one more suggestion:
      check for a common denominator for the emails that didn’t get through.
      i.e are they all hotmail or yahoo mails for instance ?

      i know for example, that yahoo doesn’t like it when the from address is [email protected] but it is being sent from austinpizza.com site/domain (in which case setting a static from address in the wppizza plugin to somethng like [email protected] might help )

      in reply to: problem with the paypal order #5635
      Olly
      Admin & Mod
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        in reply to: problem with the paypal order #5634
        Olly
        Admin & Mod
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          in reply to: problem with the paypal order #5625
          Olly
          Admin & Mod

            PS i would also suggest you turn on debug and try to execute an order outside your opening hours.
            if it does not send that relevant email. maybe something in there will tell you what is interfering – and logging in the paypal gateway settings i would have thought is a good idea too
            (and let me know if there is or you get some errors in either that point towards the plugin)

            unless there’s something very strange going on – or some customisation/firewall whatever that stops access to parts of the site outside opening hours -, there is absolutely no reasons why those emails would only get sent when your shop is open

            in reply to: problem with the paypal order #5624
            Olly
            Admin & Mod

              >Do you get this?

              i’m trying 🙂

              as i understand it (and assuming you are not using a multisite setup – CORRECT ME IF I’M WRONG ON THAT ONE):

              a) to start off with: distinguishing between food and catering just confuses the issue
              they are just items you put into the cart and then pay for them . it is irrelevant what category any of these items are assigned to

              b) the way this works (or at least should) is as follows (regardless of whether the items in the cart are “catering” or “food” or “man on the moon”):
              – customer goes to checkout and elects to pay with paypal
              – customer gets redirected to paypal and pays (and then gets redirected back to site, but that’s irrelevant here)
              – when paypal has executed the payment, 2 things happen (in the background).
              –a paypal IPN notification gets sent back to your site which – amongst other things – sends an email to you with the order (which is the same email the customer gets)
              — paypal itself might also send you a notification email (which seems to be setup that way in your case)

              none of the above is influenced by whether or not the shop is shut at the time. if they pay, you should get the email(s) as this is a background process

              >Is there a slight timing change so we can get both emails?
              what do you mean ? timing has nothing to do with it . emails are sent when they are sent…

              >I think we just need to make a small website change so we will get the second email when a customer pays through paypal. no problem getting a payment email from paypal. No website email on the customers order.

              again, if paypal executes it sends an IPN notification (provided you enabled it of course)
              whether your shop is open or not at the time is irrelevant.

              let me ask you again: “do the ipn notifications in your paypal account say “sent” ?

              in reply to: problem with the paypal order #5622
              Olly
              Admin & Mod
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                in reply to: problem with the paypal order #5620
                Olly
                Admin & Mod
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                  in reply to: problem with the paypal order #5619
                  Olly
                  Admin & Mod

                    >Please help. This is a big mess.

                    i sent you an email directly about 30 minutes ago with some questions but never got any reply…

                    not sure why you are asking me again here to be honest….

                    either way though, i don think any of this has anything to do with your shop being open or not
                    as paypal just send an ipn notification to your website regardless

                    also, what exactly do you mean by
                    > We will get the paypal order cost, but no specific order from the restaurant website

                    does it show up in your order history ?
                    do you just not get any emails ?
                    any error logs anywhere (paypal gateway /logs or debug.logs ? )
                    do you have admin notify enabled on errors in the gateway ?
                    did you get any emails there ?
                    do the ipn notifications in your paypal account say “sent” ?

                    in reply to: remove "fixed" word from menu list #5561
                    Olly
                    Admin & Mod

                      dunno where your fixed comes from , but maybe you are looking for this:

                      wppizza->layout->Hide pricetier name and cart icon if item has only one size:

                      in reply to: All Products Are Displaying On Home Page #5558
                      Olly
                      Admin & Mod

                        i only get access to about 50% of stuff…..

                        in any case, let me suggest the following.
                        a) re-save your permalinks (just to be sure)
                        b) (temporarily) switch to the 2012 theme and make sure it all behaves there as it should
                        then go back to your theme and find out why the shortcodes are executed
                        from what i can see your theme has several settings where you can set what is the hompage. i suspect the issue is there somewhere but it might also be a template that might have been edited or something else. can’t say

                        all i can say is that if i use your theme here it works just fine

                        in reply to: All Products Are Displaying On Home Page #5542
                        Olly
                        Admin & Mod

                          you sure you sent it to the right email address ? there’s nothing in my inbox

                          in reply to: All Products Are Displaying On Home Page #5537
                          Olly
                          Admin & Mod

                            nothing yet

                            in reply to: All Products Are Displaying On Home Page #5535
                            Olly
                            Admin & Mod

                              >Would you like a login to confirm?

                              probably a good idea
                              send it to dev[at]wp-pizza.com

                              in reply to: All Products Are Displaying On Home Page #5533
                              Olly
                              Admin & Mod

                                looks to me like you put a whole bunch of wppizza shortcodes on your homepage

                                in reply to: show all items from all categories in one page #5492
                                Olly
                                Admin & Mod

                                  then again, sometimes it is actually quite easy. try v2.11.2.1

                                  (i also edited the filters above to account for that if you need to)

                                  in reply to: show all items from all categories in one page #5487
                                  Olly
                                  Admin & Mod

                                    >just add if category dont have menu item

                                    not quite *that* simple (but i do remember thinking about – and then forgetting it)
                                    will do . thanks for reminding me

                                    in reply to: How can i change the order of opening hours? #5476
                                    Olly
                                    Admin & Mod

                                      should be somewhat better now as of v2.11.2

                                      in reply to: show all items from all categories in one page #5475
                                      Olly
                                      Admin & Mod

                                        in v2.11.2 you now have a number of additional shortcodes to play with

                                        see here: https://wordpress.org/plugins/wppizza/faq/ – > what are the available shortcodes

                                        i have also added a bunch of classes and id’s to the article and header elements.
                                        i.e an article has something like this “wppizza-article-special-offers-16”, where the last integer is the category id , whereas the bit before the id and after wppizza-article- bit is the category slug (so in this case “special-offers”). you’ll probably get the rest from here

                                        one note though: as people might have customised their css using direct selectors somewhere, i cannot hardcode a wrapper div around this , however, there are a couple of filters you can use to add this like so (add the below to your themes functions.php:

                                        
                                        /***************
                                        wrap loop in div
                                        with category id added to classname
                                        ************/
                                        add_action('wppizza_loop_outside_start', 'le879_wrap_loop_start',10,4);
                                        function le879_wrap_loop_start( $the_query, $options,  $termSlug, $categoryId) {
                                        if($the_query->found_posts>0){/*only add div if >0 posts*/
                                        print"<div class='some-prefix-".$categoryId."'>";/*or use the termslug or whatever*/
                                        }
                                        }
                                        add_action('wppizza_loop_outside_end', 'le879_wrap_loop_end',10,1);
                                        function le879_wrap_loop_end($the_query) {
                                        if($the_query->found_posts>0){/*only add div if >0 posts*/
                                        print"</div>";
                                        }
                                        }
                                        

                                        i figure you can work it out from here, but if you have questions just shout

                                        in reply to: show all items from all categories in one page #5473
                                        Olly
                                        Admin & Mod

                                          just an update.
                                          haven’t forgotten. just came across a couple of other things that would benefit from being looked at.

                                          another couple of days.
                                          (actually making this work is easy, coding it so i don’t break possible customisations of this is the bit that needs to be considered/checked)

                                          in reply to: All Products Are Displaying On Home Page #5472
                                          Olly
                                          Admin & Mod

                                            >Do you know why this is happening?

                                            can’t even begin to guess without a link….

                                          Viewing 20 posts - 4,041 through 4,060 (of 4,426 total)