Olly

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Viewing 20 posts - 581 through 600 (of 4,426 total)
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  • Olly
    Admin & Mod

      your version of the postcode plugin is still 4.0.23 (April 2019) so first of all i would suggest updating it to the latest version (currently 4.0.28 / April 2020)

      Olly
      Admin & Mod

        without a link at least , i cannot really comment I’m afraid

        Olly
        Admin & Mod

          all of what you are saying is correct.
          the changes are also quite deliberate and furthermore are specifically mentioned in the changelog of the plugin

          as of v3 of the plugin , you cannot say as “soon as possible” anymore if the shop is *not* open at that specific time
          so the customer is forced to make a selection when the shop is closed actually closed

          this is actually a good thing, and based on feedback of this being an issue in the previous version, as people will not expect an order to be delivered in the next 30 minutes (or whatever your normal delivery times are) and then complain to you that they never got their order (which you would not be able to fulfill of course as you were closed at that time)

          The only scenario now when “as soon as possible” can be applicable – but you’ll have to specifically enable this now in the plugin settings/options- is when your shop is actually open at that time so “asap” can actually be something sensible (like in the next 30 minutes or as soon as you are able to , within reason

          PS: It was also marked as a major update by virtue of increasing the plugin version from v2.x to v3.x

          in reply to: Free item with order over a certain amount #49546
          Olly
          Admin & Mod

            not in an automated kind of way , no
            i.e – to my knowledge at least – there’s no plugin/extension etc available at currently that does this sort of thing

            in reply to: Gift Cards #49463
            Olly
            Admin & Mod

              >Would I be able to use this extension to offer gift cards to customers?
              No, not really. Sorry.

              >Is there a better solution?
              To my knowledge at least , no such thing exists as of the date of writing this reply I’m afraid
              (unless someone else has developed this , but I’m not aware of this being in existence)

              Olly
              Admin & Mod
                in reply to: Allowed memory size exhauste #49372
                Olly
                Admin & Mod

                  As mentioned, this looks like it went wrong when you did the upgrade,
                  so i would suggest you do that again (with plenty of memory) and check your debug.log to see if there were any fatal errors

                  if that all goes to plan, you could afterwards make a backup of your wppizza_orders and wppizza_meta tables
                  and then perhaps delete all the orders in there that are 2 or more years old (are do you really need permanent access to orders from 2 years ago ?)

                  the memory exhausted error you are experiencing is most likely caused by the dashboard widget and when going to the reports page as both of those need to get information from every completed order to display their (total) values

                  as mentioned, there maybe a way to somewhat get this memory consumption down a bit – and i’ll look at that in the near future – but for the time being, if you have lots of orders , it will consume quite a bit of memory when generating the reports/dashboard info (though the dashboard info is cached up to a point)

                  in reply to: PHP Notice #49362
                  Olly
                  Admin & Mod

                    generally , notices are harmless (in most instances)
                    however, do you still get these once you have cleared your browser cache
                    and started with an order as new like a customer would (and not after you have been enabling/disabling gateways when you are -technically- in the middle of an order in the frontened ) ?

                    in reply to: Hold Pre Orders Until Prep Time #49361
                    Olly
                    Admin & Mod

                      >but thought I’d ask!
                      sure, no harm done
                      but no, it doesnt do that and there are no plans to implement that from my side

                      in reply to: Allowed memory size exhauste #49360
                      Olly
                      Admin & Mod

                        >And I found another error on every page:
                        are you actually outputting your errors/notices on pages instead of just logging ?
                        i.e do your debug settings look different to this ?

                        https://docs.wp-pizza.com/troubleshooting/

                        in reply to: Allowed memory size exhauste #49354
                        Olly
                        Admin & Mod

                          sounds to me like your upgrade from v2 to v3 went wrong
                          especially if you already have a lot of orders and perhaps lots of other plugins running or a theme the consumes lots of memory itself, you will need LOTS of memory during the upgrade as the upgrade has to go through every single order in the db and change values to make this work…

                          >Furthermore it is not recommended to set the memory limit that height.
                          that’s also an arbitrary comment by someone that has no foundation in anything as memory needs will always depend on a list of many things
                          (though I am aware that the wppizza dashboard widget can be looked at to perhaps get the memory requirements down a bit when it updates every hour or so)

                          in reply to: Hold Pre Orders Until Prep Time #49340
                          Olly
                          Admin & Mod

                            i dont think i understand that question.
                            what do you mean by “we’ll miss its time to fire that order”

                            the plugin has an option to sort order by times requested in the order history (“Order Sorting:”)
                            maybe that’s what you are looking for.
                            other than that, it’s really up to you to manage orders coming in and prepare/going out

                            in reply to: Date Picker Adjustment #49330
                            Olly
                            Admin & Mod

                              that should actually be automatic (but i checked this here and it isn’t in all cases/setups i noticed)
                              i’ll update the plugin to that effect , no problem

                              thanks for flagging it

                              in reply to: Stripe Error #49319
                              Olly
                              Admin & Mod
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                                in reply to: Tips Report #49316
                                Olly
                                Admin & Mod

                                  the last function documented here might give you an idea
                                  https://docs.wp-pizza.com/developers/?section=create-your-own-sales-report

                                  in reply to: Stripe Error #49313
                                  Olly
                                  Admin & Mod
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                                    in reply to: Stripe Error #49303
                                    Olly
                                    Admin & Mod
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                                      in reply to: Stripe Error #49300
                                      Olly
                                      Admin & Mod
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                                        in reply to: Stripe Error #49299
                                        Olly
                                        Admin & Mod

                                          >Why does it work with the previous version though and not the version after .3 thats what is odd?
                                          not necessarily. there are more/different ajax requests

                                          > And it works with some and not others.
                                          and that’s what you have to find out as to why the server responds with a “forbidden” , may also be a firewall issue or whatnot. only your server logs will tell us that (and the logs i have been mentioned above might be able to narrow things down)

                                          in reply to: Stripe Error #49293
                                          Olly
                                          Admin & Mod
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                                          Viewing 20 posts - 581 through 600 (of 4,426 total)