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Thanks for the details – helps a lot.
Referring to your original post:
>Issue 2
I can reproduce the same thing here and agree it’s not doing what it is supposed to be doing
Am pretty certain this worked as intended at some point, so something got lost somewhere in an update. My fault and will be fixed asap (later today / tomorrow I would have thought)>Issue 1
(assuming here the “issue 2” problem being fixed)
This works as it should from what I can make out.
I.e opening at 17:30.
preparation time 40 minutes , minutes after opening 40 min
== total 80 min after 17:30 opening -> 18:50point being: if you are saying delivery takes 40 minutes and preparation takes 40 minutes, customer will not be able to receive anything before 80 minutes after (re)opening .
The reason why there’s a pickup/delivery distinction in preparation times is because someone asked for it at some point, but I cannot remember why this made sense to be honest. Suffice to say I would not have added it if the case had not been made to do so.
In any event, you can of course set the times as they suit you and – I admit – the explanation next to each option could be more descriptive . I’ll see what I can do there.first of all, without a url where I can see things, I cannot really comment I’m afraid.
Furthermore, your third screenshot above is also missing the settings at the top of that page, which have an influence on how things work.
Lastly (for now): is the plugin up to date / latest version ?27 August, 2023 at 8:13 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64607@pr1ma
please start your own topic
your setup is most likely completely different (and your post does not tell me anything either really I could even begin to address)
https://www.wp-pizza.com/topic/forum-rules-read-me-before-postingother than that, I would ask you to follow the suggestions above and if you still have issues of course, start that new topic
thank you
27 August, 2023 at 7:54 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64604> On other pages, if this above function is deactivated, the page works fine. And generally, I use the same theme and plugins everywhere.
I’m confused now . You have this activated from what I can see and it works on your site just fine now ? (And I did not change anything )
So what settings do I need to enable/dissable to get yoru problem please to reproduce this.PS: you still really should address the session error as mentioned in my post above..
27 August, 2023 at 6:54 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64598so, did you disable all other plugins / use a defualt theme with your original settings ?
27 August, 2023 at 6:52 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64597> However, on the order form, zip codes can still be selected.
of course. that’s the idea ….(?)
27 August, 2023 at 6:35 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64595had a quick check here with what I would thinks are your settings and it works just fine, so some plugin/theme on your homepage may cause the issue (see session issue above) it seems.
So let me know if things work if you disable all other plugins and use a default theme …(and then – naturally – try and narrow it down to what causes it )let me know…thanks
27 August, 2023 at 6:31 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64594not withstanding my previous reply (i.e try that setting and I will see what happens here too) the seesion issue needs fixing too your end
see
https://docs.wp-pizza.com/troubleshooting/?section=headers-already-sent27 August, 2023 at 6:26 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64593quick check (temp fix perhaps)
if enabled , can you *DIS*-able
Popup on *every* page regardless of whether or not it has any menu items, cart or orderpage ? (provided it is generally enabled above)as the popup seem to work fine outside your home page it seems – let me know
27 August, 2023 at 6:19 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64591>I will also send you the log file later.
ok
have you also deactivated all other plugins / used a default theme ? (to narrow things down and be shure)Could you perhapos also post a screenshot of your postcode plugin settings ? thanks
27 August, 2023 at 5:41 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64589incidentally, what version of the postcode plugin did you update *from* ?
27 August, 2023 at 5:17 pm in reply to: The Delivery By Post popup is getting stuck, and the content is empty #64588first thing I would suggest is turn off your caching plugin and / or also re-save your plugin settings
furthermore , enable debug (https://docs.wp-pizza.com/troubleshooting/) and check your debug.log
let me know the outcome once you have done thatthat one out of the way.
you are also seemingly caching your site without having set the appropriate settings it seems ?!wppizza->settings: general -> I am using a cache plugin
then your hoster cannot read , cannot be asked or doesn’t know what he is talking about . (or possibly all three)
It clearly says in your debug[25-Aug-2023 00:54:18 UTC] PHP Notice: session_start() [<a href='https://secure.php.net/manual/en/function.session-start.php'>function.session-start.php</a>]: ps_files_cleanup_dir: opendir(/var/cache/php-sessions) failed: Permission denied
i.e the session cannot be started because the permission is denied to where the sessions are stored. this has 1000% zero to do with the plugin and all to do with the server setup. Updating the plugin will do absolutely nothing
One last thing.
This is an english language forum. Please follow the forum rules next time, thank you.https://www.wp-pizza.com/topic/forum-rules-read-me-before-posting/
As of 3.18.1 the plugin also includes a localised version of the “smoothness” css (named “smoothness.gdpr” as an option in the theme dropdown choices ) you could select instead.
However, there will not be any other localised versions of any of the other themeroller themes so if “smoothness” is not what you are looking for but still want to load a localised version , you will have to provide your own css as outlined abovejust mentioning it here for completeness sake , in case someone else has the same requirements.
The downside of this is of course that this local version might not always be the most recent style you would otherwise get when using the external css file hosted by jquery.com….
A decision the user will have to make in the end . I’m just offering the option now….
you need to fix your session errors
you would need to set “WPPizza-> Order settings->Items update style” as well as
“WPPizza-> layout -> miscellaneous -> accordion style” to“a (themeroller) style is already loaded / I provide my own style”
and provide your own style/css somewhere (or not)as of 3.7.5 this should now also work if you do not use the orderpage but put the orderpage widget into the sidebar (as you have done)
hope that helps
if you entered the licence key and activated it (WPPizza->Tools/Licences : Licences-Tab) you can update it from the plugins page of your wordpress installation.
Alternatively , you can download it from your accounts/purchases pagehttps://www.wp-pizza.com/my-account/
https://www.wp-pizza.com/checkout/purchase-history/PS: The preorder widget will not work if you do not use a dedicated orderpage (see also setup https://docs.wp-pizza.com/getting-started/?section=setup)
You seem to have put the whole orderpage in the sidebar. Although in some circumstances this will work , it limits a number of things you can do so I would suggest you create a dedicated orderpage (although I’ll have a look here if I can make the preorder page work there too and will update it I can forn a workable solution) - AuthorPosts