yaykenny

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Viewing 20 posts - 1 through 20 (of 86 total)
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  • in reply to: Changing gateaway problem #65939
    yaykenny
    Participant

      Hi Olly, last attempt in the last hour was a browser cache issue. I have put a sandbox and live transaction though the live site and it works as it should. Thanks so much for your input and plugin update on this one, top man as always !

      in reply to: Changing gateaway problem #65937
      yaykenny
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        in reply to: Changing gateaway problem #65936
        yaykenny
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          in reply to: Changing gateaway problem #65933
          yaykenny
          Participant

            Updated to Version 3.18.9 and still the same issue sadly. Cleared cache and tried on other browsers with the same result (double card entry field appears). Disabled stock management and works fine. Damn !

            in reply to: Changing gateaway problem #65930
            yaykenny
            Participant

              As always Olly, thanks so much for taking the time to look into this. When we switch over to Square next week (which is being forced on us hence the stress in getting this fixed) we can live without stock management for a while until you have a solution. Good luck in finding the needle in the haystack !

              Kenny

              in reply to: Changing gateaway problem #65928
              yaykenny
              Participant

                Placed order without touching the tips box and it went through exactly as expected.

                in reply to: Changing gateaway problem #65924
                yaykenny
                Participant

                  I don’t have access to file manager on the updraft clone system, there is no cpanel type access, just the website I think.

                  in reply to: Changing gateaway problem #65922
                  yaykenny
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                    in reply to: Changing gateaway problem #65920
                    yaykenny
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                      in reply to: Changing gateaway problem #65919
                      yaykenny
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                        in reply to: Changing gateaway problem #65917
                        yaykenny
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                          in reply to: Changing gateaway problem #65911
                          yaykenny
                          Participant

                            Thanks for the reply. I agree that fake card numbers, CVV etc are definitely being recognised and validated.

                            I have updated wppizza, the other plugins showing needing an update all return a “update failed, plugin is at latest version despite still showing “update”. I’ll google that issue with word press.

                            In test mode the result is the same (won’t work) unless I put a value in the tips box and it works fine. In production mode, entering any value in the tips box above zero works fine, the payment goes through exactly as it should. We have processed £500,000 in last 2 yrs with the Stripe plugin with no problems.

                            My workaround to get a value into the tips is the change the tips in order settings to percentage rather than the default and that way a few pence is in that box and the sale goes though perfectly, it works until I can find out what is going on with the tips (or get another gateway).

                            Thanks

                            in reply to: Changing gateaway problem #65905
                            yaykenny
                            Participant

                              Sorry for all the messages. I have removed the tips box from the order form and it is back to giving the same error as before. When active, even adding zero to the tips seems to then be removed and the card will not process. I have managed to get a sale through to the order history section in the back end and the money into my Square account but I can’t force everyone to put a tip in to make it work obviously! At least we are narrowing it down

                              Thanks

                              in reply to: Changing gateaway problem #65904
                              yaykenny
                              Participant

                                Hi again Ollie,

                                I had issues 6 months ago with the “tips” box being required and would only work if it was optional. I have just tried again with £2 in the tips box and it works. For now I can remove the tips box but it would be good if we could enable this and get it working with Square (as it works with Stripe). I wonder if you have any idea why the tips box would interfere with the card processing?

                                Thanks

                                in reply to: Changing gateaway problem #65903
                                yaykenny
                                Participant

                                  Thanks for the reply. I had not posted a link as we needed to change back to Stripe for sales today. I will leave the store open all night here https://calderwoodcafe.co.uk/order/ add a few cans of coke and try and checkout. The console says

                                  0
                                  :
                                  {field: ‘cardNumber’, message: ‘Credit card number is not valid’, type: ‘VALIDATION_ERROR’}
                                  1
                                  :
                                  {field: ‘cvv’, message: ‘CVV is not valid’, type: ‘VALIDATION_ERROR’}
                                  2
                                  :
                                  {field: ‘expirationDate’, message: ‘Expiration date is not valid’, type: ‘VALIDATION_ERROR’}
                                  length
                                  :
                                  3
                                  [[Prototype]]
                                  :
                                  Array(0)

                                  I have manually typed the card in and the CVV is verified by the little popup, I have tried other cards with the same issue, the cards are valid. I’ll enable debug and check the logs also.

                                  Under OAuth in the square dev dashboard there is a Production Application secret key but there is nowhere to enter this on the wppizza square gateway settings (unless I am missing it)

                                  “Before your application can access a Square merchant’s data, the merchant needs to give your application permission. The Square API uses the OAuth 2.0 protocol for this purpose. The secret key identifies your application to Square”

                                  Thanks Ollie

                                  in reply to: WP Theme #60178
                                  yaykenny
                                  Participant

                                    Hi,

                                    We use catch food mania and it works really well. https://en-gb.wordpress.org/themes/catch-foodmania/
                                    https://calderwoodcafe.co.uk/order/

                                    Kenny

                                    in reply to: Twenty Twenty Two Theme #60177
                                    yaykenny
                                    Participant

                                      I would get yourself a better theme, it will save you so much time and hassle

                                      Kenny

                                      in reply to: VAT on delivery display #60176
                                      yaykenny
                                      Participant

                                        Hi Ollie,

                                        You are correct, I have been thinking about this during the day and it makes perfect sense. I think we were just used to it being split out but it actually looks a lot tidier now.

                                        Also, thanks for adding the ability to add a surcharge which does exactly what I was after in this post (post closed so I couldn’t thank you) https://www.wp-pizza.com/topic/fixed-bag-charge-on-orders/

                                        Kenny

                                        in reply to: Featured/New Product #59801
                                        yaykenny
                                        Participant

                                          Thanks Olly

                                          in reply to: Rewards points #58811
                                          yaykenny
                                          Participant

                                            Perfect, thanks Olly

                                          Viewing 20 posts - 1 through 20 (of 86 total)